Onsite Building Operator, Level 3 — Climate & Facilities Pro

BGO Group; Edmonton; Hybrid; CAD 60,000 - 85,000; Full time

Benefits offered by this job

Annual discretionary bonus

Benefits package

Job summary

BGO is seeking a Building Operator, Level 3 for an onsite role in Edmonton, AB. The position supports the operation and maintenance of climate control and mechanical systems to ensure safe, efficient, and environmentally responsible building performance.

You will oversee daily property operations, develop procedures, inspect facilities, manage capital projects and leases, monitor market conditions, and maintain strong tenant relations while delivering monthly performance reporting.

Qualifications

• Completion of BES 1 & 2 is mandatory.
• 2 years of direct work experience in building operations is an asset but not a requirement.
• Working knowledge of BAS systems is a benefit.
• A valid driver’s license.
• Entry level skills in Microsoft Office.

Responsibilities

• Oversee day-to-day property operations, ensuring the property is efficiently managed, well-maintained, and consistently presented to a high standard.
• Develop and maintain operating procedures, regulatory compliance, and emergency response plans in accordance with legislative requirements.
• Conduct regular property inspections to monitor building conditions, operations, appearance, and service standards.
• Manage capital projects and leasehold improvements, including tendering, contractor coordination, and project oversight.
• Administer leases to ensure all contractual requirements are fulfilled and collaborate with Leasing to support leasing and occupancy targets.
• Monitor market conditions, competitors, business trends, and community initiatives that may impact property performance.
• Maintain strong tenant relationships through proactive communication, exceptional customer service, and effective issue resolution.
• Lead tenant satisfaction surveys, coordinating follow-up actions and initiatives to address tenant feedback.
• Manage property financial performance, including budgeting, revenue and expense control, monthly financial analysis, tenant billings, year-end adjustments, and accounts receivable.
• Prepare detailed monthly management and client reports, providing clear visibility into property performance and financial results.

Skills

Communication

Time management

Organization

Decision making

Leadership

Education

BES 1 & 2

Tools

BAS systems

Job description

BGO is seeking a Building Operator, Level 3 for an onsite role in Edmonton, AB. The position supports the operation and maintenance of climate control and mechanical systems to ensure safe, efficient, and environmentally responsible building performance.

You will oversee daily property operations, develop procedures, inspect facilities, manage capital projects and leases, monitor market conditions, and maintain strong tenant relations while delivering monthly performance reporting.