Building Operator, Level 3

BGO Group; Edmonton; Hybrid; CAD 60,000 - 85,000; Full time

Benefits offered by this job

Annual discretionary bonus

Benefits package

Job summary

BGO is seeking a Building Operator, Level 3 for an onsite role in Edmonton, AB. The position supports the operation and maintenance of climate control and mechanical systems to ensure safe, efficient, and environmentally responsible building performance.

You will oversee daily property operations, develop procedures, inspect facilities, manage capital projects and leases, monitor market conditions, and maintain strong tenant relations while delivering monthly performance reporting.

Qualifications

• Completion of BES 1 & 2 is mandatory.
• 2 years of direct work experience in building operations is an asset but not a requirement.
• Working knowledge of BAS systems is a benefit.
• A valid driver’s license.
• Entry level skills in Microsoft Office.

Responsibilities

• Oversee day-to-day property operations, ensuring the property is efficiently managed, well-maintained, and consistently presented to a high standard.
• Develop and maintain operating procedures, regulatory compliance, and emergency response plans in accordance with legislative requirements.
• Conduct regular property inspections to monitor building conditions, operations, appearance, and service standards.
• Manage capital projects and leasehold improvements, including tendering, contractor coordination, and project oversight.
• Administer leases to ensure all contractual requirements are fulfilled and collaborate with Leasing to support leasing and occupancy targets.
• Monitor market conditions, competitors, business trends, and community initiatives that may impact property performance.
• Maintain strong tenant relationships through proactive communication, exceptional customer service, and effective issue resolution.
• Lead tenant satisfaction surveys, coordinating follow-up actions and initiatives to address tenant feedback.
• Manage property financial performance, including budgeting, revenue and expense control, monthly financial analysis, tenant billings, year-end adjustments, and accounts receivable.
• Prepare detailed monthly management and client reports, providing clear visibility into property performance and financial results.

Skills

Communication

Time management

Organization

Decision making

Leadership

Education

BES 1 & 2

Tools

BAS systems

Job description

The Building Operator, Level 3, is a junior level building operator responsible for operational and technical support in an office building, or portfolio of buildings in Edmonton. This individual is responsible for installation, repair and maintenance of climate control and other mechanical systems within the complex. The primary objective of the Building Operator, Level 3, is to ensure that the assigned building or complex of buildings is managed and maintained in a safe and environmentally responsible manner and to the highest level of operational efficiency.

This is an onsite position located in Edmonton, AB.

What You Will Do

• Overseeday-to-day property operations, ensuring the property is efficiently managed, well-maintained, and consistently presented to a high standard.
• Develop and maintainoperating procedures, regulatory compliance, and emergency response plansin accordance with legislative requirements.
• Conduct regularproperty inspectionsto monitor building conditions, operations, appearance, and service standards.
• Managecapital projects and leasehold improvements, including tendering, contractor coordination, and project oversight.
• Administerleasesto ensure all contractual requirements are fulfilled and collaborate with Leasing to support leasing and occupancy targets.
• Monitormarket conditions, competitors, business trends, and community initiativesthat may impact property performance.
• Maintain strongtenant relationshipsthrough proactive communication, exceptional customer service, and effective issue resolution.
• Leadtenant satisfaction surveys, coordinating follow-up actions and initiatives to address tenant feedback.
• Manageproperty financial performance, including budgeting, revenue and expense control, monthly financial analysis, tenant billings, year-end adjustments, and accounts receivable.
• Preparedetailed monthly management and client reports, providing clear visibility into property performance and financial results

Who You Are

Key Qualifications

• Technical Qualifications- The Building Operator, Level 3, shall have the following technical qualifications or industry equivalency:
  • Completion of BES 1 & 2 is mandatory
  • 2 years of direct work experience holding a junior or intermediate position in building operations is an asset but not a requirement;
  • Working knowledge of BAS systems is a benefit;
  • a valid driver’s license;
  • Entry level skills in Microsoft Office.

Other Skills and Behaviours

Communication & Relationship Skills– Strong verbal and written communication; professional, collaborative, self-motivated, and ethical.

Time Management & Adaptability – Effectively manages deadlines, competing priorities, and high-pressure situations; adaptable, results-driven, and detail-oriented.

Organization & Leadership– Strong organizational, administrative, and record-keeping skills.

Decision Making– Applies sound judgment, logic, and strategic thinking to solve problems and achieve goals.

• Police Clearance– A criminal verification check is required for employment

Who We Are

BGO is a global leader in real estate investment management, partnering with more than 750 institutional clients to invest in and manage high-quality real estate across office, industrial, residential, retail, and hospitality sectors. With a presence in 28 cities across 12 countries, BGO combines deep local expertise with global reach to unlock value in real estate markets worldwide. As part of SLC Management and Sun Life, BGO brings the strength, scale, and trusted expertise of one of the world's leading financial services organizations.

At BGO, you'll be part of a collaborative team that values your growth, supports your success, and empowers you to make a meaningful impact. We offer a competitive total rewards package, including comprehensive benefits and an annual discretionary bonus. You'll work in a supportive, team-oriented environment with access to ongoing learning, mentorship, and professional development opportunities to help you grow your career.

Thinking About Applying?

At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.

BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at [e-mail] and include: Job posting #, your name and your preferred method of contact.

We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.

Application Deadline: we will be accepting applicants for this role until September 25, 2026