On-Site Support Specialist

Motion; Calgary; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an On-Site Support Specialist to provide exceptional customer service and support at client locations. This role involves working closely with customers to enhance relationships and drive sales, while also performing various support functions. The ideal candidate will have strong organizational skills, attention to detail, and the ability to manage multiple tasks effectively. With a focus on reliability and communication, this position is perfect for someone looking to make a significant impact in a dynamic environment. Join a company that values its employees and offers a comprehensive benefits package, including healthcare options and tuition reimbursement.

Benefits

Healthcare Coverage

401(k)

Tuition Reimbursement

Vacation Pay

Sick Pay

Holiday Pay

Qualifications

• Requires a high school diploma and 3-5 years of related experience.
• Moderate computer skills and customer service experience are essential.

Responsibilities

• Provide excellent customer service to enhance relationships.
• Perform support functions primarily at customer locations.

Skills

Customer Service

Communication Skills

Reliability

Organization

Attention to Detail

Time Management

Moderate Computer Skills

Multi-tasking

Education

High School Diploma or GED

Tools

Forklift Certification

Job description

On-Site Support Specialist page is loaded

On-Site Support Specialist

Apply remote type On-Site locations Calgary, AB time type Full time posted on Posted Yesterday job requisition id R25_0000014524

SUMMARY

Under limited supervision, the On-Site Support Specialist performs support functions for a customer site. Use this job if the position is combining several nonexempt functions. This position works more than 50% of the time at the customer location.

JOB DUTIES

• Provides excellent customer service that will enhance the relationship and lead to ongoing sales.
• May act as a lead/mentor to other employees.
• Performs one or more of the following support functions primarily at a customer location that include, but are not limited to, ART, VMI, driving, delivery, crib attendant, storeroom work and/or customer service.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

• Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Reliability, organization and attention to detail required.
• Industry experience required; product knowledge from previous warehouse experience is preferred.
• Customer service and communication skills required.
• Ability to multi-task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the Internet required.
• May need to be certified to operate a forklift.
• Valid driver’s license and good driving record required.

PHYSICAL DEMANDS

• Must be able to move up to 100 lbs and lift up to 50 lbs.

COMPANY INFORMATION

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.