Remote Customer Support Advisor

AO Globe Life - Ibrahim Kasseh; Calgary; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading company is seeking a Customer Support Advisor for a remote role. This position offers flexibility and the chance to earn based on performance. Ideal candidates are motivated, skilled in communication, and passionate about helping others. You'll manage customer inquiries and resolve issues while working independently in a virtual environment.

Benefits

Commission-based structure with unlimited earning potential.

Remote work—manage your schedule and work from anywhere.

Training, tools, and support provided.

Growth opportunities based on performance.

Qualifications

• Previous experience in customer support or call centers preferred.

Responsibilities

• Respond promptly to customer inquiries via phone, chat, and email.
• Resolve concerns with empathy and professionalism.

Skills

Communication

Problem Solving

Multitasking

Job description

We are hiring a Customer Support Advisor to join our remote team.

If you enjoy helping people, solving problems, and building relationships, this opportunity offers flexibility, professional development, and performance-based income.

As a commission-only role, your success is directly tied to your ability to deliver excellent service and convert customer interactions into meaningful results.

Key Responsibilities

1. Respond promptly to customer inquiries via phone, chat, and email.
2. Understand customer needs and recommend suitable service options.
3. Resolve concerns with empathy and professionalism.
4. Keep detailed logs of interactions and outcomes in CRM systems.
5. Meet performance goals tied to customer satisfaction and conversions.

What You Bring to the Table

1. Clear and effective communication skills.
2. A passion for helping people and solving issues.
3. Ability to multitask in a virtual environment.
4. Previous experience in customer support, call centers, or service industries preferred.
5. Self-discipline and motivation to work independently.

Perks of the Position

1. Commission-based structure with unlimited earning potential.
2. Remote work—manage your schedule and work from anywhere.
3. Training, tools, and support provided.
4. Growth opportunities based on performance.

This role is ideal for individuals who enjoy customer-facing work, are driven by results, and are looking to build a career from home with the freedom to grow on their own terms.