On-Site Support Specialist

Motion; Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company in Calgary is seeking an On-Site Support Specialist to provide exceptional customer service and support functions at a customer site. The role requires reliability, strong communication skills, and the ability to manage multiple tasks effectively. The ideal candidate will have experience in customer service and a valid driver's license.

Benefits

Healthcare Coverage

401(k)

Tuition Reimbursement

Vacation

Sick Pay

Holiday Pay

Qualifications

• 3 to 5 years of related experience required.
• Industry experience and product knowledge preferred.

Responsibilities

• Provides excellent customer service to enhance relationships.
• Performs support functions primarily at customer location.
• Acts as a lead/mentor to other employees.

Skills

Reliability

Organization

Attention to Detail

Customer Service

Communication

Multi-tasking

Time Management

Education

High School Diploma or GED

Job description

On-Site Support Specialist page is loaded

On-Site Support Specialist

Apply remote type On-Site locations Calgary, AB time type Full time posted on Posted Yesterday job requisition id R25_0000014524

SUMMARY

Under limited supervision, the On-Site Support Specialist performs support functions for a customer site. Use this job if the position is combining several nonexempt functions. This position works more than 50% of the time at the customer location.

JOB DUTIES

• Provides excellent customer service that will enhance the relationship and lead to ongoing sales.
• May act as a lead / mentor to other employees.
• Performs one or more of the following support functions primarily at a customer location that include, but are not limited to, ART, VMI, driving, delivery, crib attendant, storeroom work and / or customer service.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

• Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Reliability, organization and attention to detail required.
• Industry experience required; product knowledge from previous warehouse experience is preferred.
• Customer service and communication skills required.
• Ability to multi-task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the Internet required.
• May need to be certified to operate a forklift.
• Valid driver’s license and good driving record required.

PHYSICAL DEMANDS

• Must be able to move up to 100 lbs and lift up to 50 lbs.

COMPANY INFORMATION

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

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