On-Site Records & Quality Management Specialist

triOS Education Group; Canada; On-site; CAD 50,000 - 70,000; Full time

Job summary

triOS Education Group in Canada seeks a quality management professional to analyze organizational methods, conduct audits, and develop standards. This on-site role emphasizes staff supervision, training, and shaping service quality across departments.

You will lead improvement initiatives, coordinate budgets, and mentor teams while maintaining attention to detail and delivering customer-focused results in a fast-paced environment.

Qualifications

• English language requirement.
• Experience: 7 months to less than 1 year.
• Education: College/CEGEP.

Responsibilities

• Analyze and advise on managerial methods and organization.
• Conduct quality audits.
• Develop quality management and quality assurance standards.
• Conduct research to determine efficiency and effectiveness of managerial policies and programs.
• Propose improvements to methods, systems and procedures.
• Plan the re-organization of operations.
• Supervise staff.
• Provide customer service.
• Train staff.
• Oversee development of communication strategies.
• Manage knowledge.
• Coaching.
• Offer mentoring.
• Plan and control budget and expenditures.
• Direct and advise staff in the development and implementation of service quality assessment strategies.

Skills

Oral communication

Written communication

Attention to detail

Client focus

Interpersonal skills

Flexibility

Judgement

Organized

Team player

Time management

Integrity

Education

College/CEGEP

Job description

triOS Education Group in Canada seeks a quality management professional to analyze organizational methods, conduct audits, and develop standards. This on-site role emphasizes staff supervision, training, and shaping service quality across departments.

You will lead improvement initiatives, coordinate budgets, and mentor teams while maintaining attention to detail and delivering customer-focused results in a fast-paced environment.