Police Information Systems Trainer & QA Specialist

Geosam Capital; Laval; On-site; CAD 56,000 - 86,000; Full time

Benefits offered by this job

Vacation days

Sick days

Group insurance

Pension plan

Daycare access

Free parking

Employee assistance program

Job summary

Geosam Capital in Laval, QC, seeks a training and quality-control specialist to train, qualify, requalify, support users, and perform quality control for CRPQ/CIPC and IG-MIP systems within their area of responsibility.

You will ensure compliance with current standards, act as a super-user, resolve operational issues, and contribute to data integrity while improving processes and information management practices.

Qualifications

• Language proficiency
• Data management
• Teaching skills
• Ability to advise/support
• Results-oriented
• Collaboration
• Openness to diversity
• Client-oriented

Responsibilities

• Training, qualification, requalification, user support, and quality control for CRPQ/CIPC/IG-MIP systems.

Skills

Language proficiency

Data management

Teaching skills

Ability to advise/support

Results-oriented

Collaboration

Openness to diversity

Client-oriented

Education

Secondary school diploma

Job description

STATUS: Permanent

JOB POSTING NUMBER: 4257

POSTING PERIOD: Indeterminate

SALARY: Class 8 – from $55,827.91 to $85,889.09 / year

SCHEDULE: 33.00 hours per week, DAY; MONDAY to THURSDAY - 08:15 to 17:30 - A

WORKING MODE: In-person

WORK LOCATION: 3225 boul. St-Martin Est

The challenges that await you

You are responsible for training, qualification, re-qualification, user support, and quality control related to the use of the Quebec Police Information Centre (CRPQ), the Canadian Police Information Centre (CIPC), and, if necessary, the Management Interface of the Police Information Module (IG-MIP) or any other relevant systems and databases within your area of activity.

You ensure the application of current standards, policies, and procedures to guarantee the quality, compliance, and uniformity of practices.

You act as a super-user to provide specialized support, participate in resolving operational issues, and contribute to data integrity. Finally, you carry out quality control activities and collaborate on the continuous improvement of processes, tools, and information management practices.

And more specifically:

• Collaborate with Service managers and representatives from the Sûreté du Québec to gather the necessary information for updating procedures, quality control activities, and training materials related to CRPQ/MIP.
• Ensure initial training for new users and disseminate updates regarding practices, procedures, and systems.
• Plan and deliver ongoing training for required re-qualifications.
• Contribute to identifying training needs and make recommendations for developing staff skills.

The ideal profile for us

• Education completed at the end of secondary school (Grade 12);
• Have two (2) years of relevant experience in the role, as described in the summary above, particularly in the use of police information systems;
• Hold valid and current CRPQ-CIPC operator and IG-MIP operator certifications at the time of posting;
• Teaching skills and the ability to present to various audiences are major assets;
• Ability to share your knowledge to help colleagues master specialized tools;
• Attention to detail in service of the quality and reliability of police data.

The selection process includes the following steps:

• A French test
• An interview
• Pre-employment checks, including a security clearance

Skills

• Proficiency in the language
• Data management
• Teaching skills
• Ability to advise/support
• Results-oriented
• Collaboration
• Openness to diversity
• Client-oriented

The benefits of being part of our team

Choosing the City of Laval means working for the third largest city in Quebec on diverse and stimulating mandates. It also means having the opportunity to grow within a human, committed team that enjoys working in a pleasant environment.

For this position, we offer competitive working conditions and social benefits:

• 12 days of paid vacation after one year of service;
• 10 sick days per year;
• Group insurance, pension fund, and priority access to a daycare center;
• Work schedule allowing for work-life balance;
• Work location easily accessible with free parking;
• Employee Assistance Program (EAP).

Only those meeting the requirements will be contacted.

The City of Laval is committed to promoting an inclusive and equitable work environment as part of its employment equity program. It recognizes and values diversity in all its forms and invites women, individuals from visible and ethnic minorities, Indigenous peoples, and persons with disabilities to apply.

If you require special accommodations to participate in the selection process, please let us know as soon as you receive your invitation.