On‑Site Maintenance Technician — Focused on Resident Experience

Tricon Living; Toronto; On-site; CAD 51,000 - 67,000; Full time

Benefits offered by this job

Benefits and wellness package

Incentive opportunity

Job summary

Tricon Living is seeking a Maintenance Technician to keep residents’ homes and shared spaces well maintained in Toronto. You will respond to maintenance requests, perform repairs and support reliable day-to-day operations at ROQ City / Moss Park properties.

You will work closely with residents and the site team, take ownership of service requests from assessment through completion, and uphold the quality and safety standards that define our communities in downtown Toronto.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently and manage changing priorities.
• Keen eye for detail and proactive maintenance approach.
• Proficiency with Microsoft applications: Teams, Excel and Outlook.

Responsibilities

• Provide responsive service, take ownership of resident maintenance requests and address questions with a practical, solutions‑focused approach.
• Keep residents informed as work progresses, including any changes to timing or additional repairs required.
• Complete work respectfully, minimizing disruption and leaving residents’ homes clean and orderly.
• Work closely with the site team to deliver a consistent and positive resident experience.
• Demonstrate integrity and the company’s core values in all interactions.

Skills

Customer service

Communication

Independent work

Problem solving

MS Office

Education

High school diploma

Trades certification

Tools

Microsoft Teams

Excel

Outlook

Job description

Tricon Living is seeking a Maintenance Technician to keep residents’ homes and shared spaces well maintained in Toronto. You will respond to maintenance requests, perform repairs and support reliable day-to-day operations at ROQ City / Moss Park properties.

You will work closely with residents and the site team, take ownership of service requests from assessment through completion, and uphold the quality and safety standards that define our communities in downtown Toronto.