On-Site Living: Building Superintendent

Pier 4 Ltd.; London; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Rent included

Extended long weekends

Job summary

Pier 4 is hiring an experienced Live-In Building Superintendent for our London, Ontario community. You will be the on-site face, ensuring a safe, clean, and welcoming residence while coordinating maintenance and upkeep with the Property Management team.

Key duties include responding to resident needs, performing inspections, coordinating contractors, and managing on-call rotations. This role requires strong customer service, organization, and knowledge of building systems.

Qualifications

• Strong customer service and relationship-building skills.
• Excellent communication, problem-solving, and organizational abilities.
• Ability to work independently and effectively manage multiple priorities.
• Basic knowledge of building systems, maintenance, and troubleshooting.
• Understanding of health, safety, and emergency response procedures.
• High attention to detail and commitment to maintaining property standards.
• Ability to maintain confidentiality and professionalism when interacting with residents.
• Physically capable of performing maintenance-related duties, including lifting up to 50 lbs.

Responsibilities

• Serve as the primary on-site contact for residents, delivering exceptional customer service and fostering positive tenant relationships.
• Maintain a safe, clean, and welcoming living environment through regular inspections and upkeep of common areas.
• Respond promptly and professionally to resident inquiries, concerns, and service requests.
• Complete move-in and move-out inspections and coordinate elevator bookings to support a seamless resident experience.
• Perform light maintenance, troubleshooting, and preventative maintenance activities to preserve the condition of the property.
• Support resident retention by proactively addressing concerns and collaborating with the Property Management team to resolve issues.
• Coordinate and provide access for contractors, ensuring work is completed safely, efficiently, and to a high standard.
• Assist in maintaining building safety and security, including responding to emergencies and supporting after-hours on-call requirements.
• Support seasonal and site operations, include waste management, snow removal, salting, sanding, and grounds maintenance.
• Act as a first responder to building emergencies, alarms, floods, leaks, lockouts, and other urgent resident needs on a rotational on-call basis.
• Assist with resident engagement initiatives and community events that enhance the resident experience.
• Maintain accurate building checks, equipment logbooks, and operational records as required.

Skills

Customer Service

Communication

Problem Solving

Organization

Independence

Building Systems

Health & Safety

Detail Orientation

Confidentiality

Physical Ability

Education

Ontario Residential Tenancies Act knowledge

Job description

Pier 4 is hiring an experienced Live-In Building Superintendent for our London, Ontario community. You will be the on-site face, ensuring a safe, clean, and welcoming residence while coordinating maintenance and upkeep with the Property Management team.

Key duties include responding to resident needs, performing inspections, coordinating contractors, and managing on-call rotations. This role requires strong customer service, organization, and knowledge of building systems.