On-Site Administrative & Data Support Specialist

The Fedcap Group; Hamilton; On-site; CAD 42,000 - 60,000; Full time

Job summary

Fedcap Canada is seeking an organized administrative professional to provide front-desk support and cross-functional operational assistance. You will handle inquiries, coordinate office activities, and support data reporting across multiple systems.

The role reports to the Operations Manager and requires attention to detail, strong communication, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Diploma or Associate Degree in Business Administration, Office Administration, Accounting or related field.
• 2 years of administrative or office support experience required; equivalent combinations considered.
• Proficient in data entry, reporting systems, and office software (Microsoft Office).
• Bilingual French-Canadian a plus.

Responsibilities

• Serve as the primary reception contact for 20–30 daily interactions across in-person, phone, and email.
• Respond to inquiries promptly and provide accurate information or resource direction.
• Support data validation, reporting, and invoice processing across multiple systems.
• Coordinate office activities and prepare materials for meetings and events.

Skills

Data entry

Office software

Customer service

multitasking

Education

Diploma or Associate Degree in Business Administration/Office Administration/Accounting

Tools

Microsoft Office Suite

CRM systems

Job description

Fedcap Canada is seeking an organized administrative professional to provide front-desk support and cross-functional operational assistance. You will handle inquiries, coordinate office activities, and support data reporting across multiple systems.

The role reports to the Operations Manager and requires attention to detail, strong communication, and the ability to manage multiple priorities in a fast-paced environment.