On-Campus Student Financial Advisor - Winnipeg

Herzing College; Winnipeg; On-site; CAD 42,000 - 64,000; Full time

Job summary

Herzing College Winnipeg is seeking a motivated Student Financial Advisor to help prospective and enrolled students navigate the financial aspects of starting their education, including funding from Manitoba Student Aid, Manitoba Jobs and Skills Development Centres, Indigenous funding, and sponsorships.

Reporting to the Director of Student Enrollment, you will guide, complete applications, develop personalized financial plans, and support students from enrollment to program start.

Qualifications

• Minimum of two years' experience in admissions, financial services, student advising, customer service, sales, recruitment, or a related field.
• Knowledge of Manitoba Student Aid and government-funded training programs is an asset.
• Exceptional communication and interpersonal skills with the ability to connect with individuals from diverse backgrounds.
• Proficiency with Microsoft Office Suite and experience using CRM or student information systems.
• Ability to work independently while contributing positively to a collaborative team environment.

Responsibilities

• Guide prospective and newly enrolled students through the financial aid process from enrollment to program start.
• Assist students with applications for Manitoba Student Aid, Manitoba Jobs and Skills Development Centres, Indigenous funding organizations, and other available funding programs.
• Develop personalized financial plans that may include government funding, scholarships, sponsorships, payment arrangements, and personal resources.
• Educate students on funding eligibility requirements, application procedures, timelines, and responsibilities.
• Identify potential funding challenges and proactively recommend solutions to help students remain on track for their intended start dates.
• Maintain a strong understanding of provincial and institutional funding programs and communicate updates to students and colleagues.
• Respond to inquiries from prospective and enrolled students regarding funding options and financial assistance programs.
• Conduct follow-up calls, emails, and appointments to support students through each stage of the funding process.
• Build positive relationships with students by providing professional, compassionate, and solution-focused service.
• Work closely with Admissions Advisors to ensure students receive a seamless enrollment experience.
• Support students in overcoming financial obstacles that may impact their ability to start or continue their education.
• Manage student funding files from application through approval and enrollment.
• Accurately maintain student records and funding documentation within the college's student management systems.
• Ensure funding applications are complete, accurate, and submitted within required timelines.
• Monitor approval statuses and communicate updates to students and internal stakeholders.
• Maintain compliance with Herzing College policies, Manitoba Student Aid requirements, and other applicable funding regulations.
• Prepare and maintain reports related to funding activity and student outcomes as required.
• Participate in campus events such as Open Houses, information sessions, career fairs, and community outreach initiatives.
• Support recruitment and enrollment activities by providing expertise on financial assistance options.
• Develop positive working relationships with community partners, funding agencies, and government representatives.
• Collaborate with colleagues across departments to continuously improve the student experience and support institutional enrollment goals.

Skills

Communication

Interpersonal skills

Organizational skills

Time management

Problem-solving

Customer service

Education

College diploma or university degree

Tools

CRM

Office Suite

Job description

Herzing College Winnipeg is seeking a motivated Student Financial Advisor to help prospective and enrolled students navigate the financial aspects of starting their education, including funding from Manitoba Student Aid, Manitoba Jobs and Skills Development Centres, Indigenous funding, and sponsorships.

Reporting to the Director of Student Enrollment, you will guide, complete applications, develop personalized financial plans, and support students from enrollment to program start.