Omnichannel Brand Experience Associate

Gap; Victoria; On-site; CAD 25,000 - 26,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer time donation match

RRSP

Employee stock purchase plan

Insurance (medical, dental, vision, 24

Job summary

Gap is looking for a Brand Associate to bring the Gap experience to life in-store. You’ll engage customers, educate on products and loyalty programs, and use a multi-channel approach to deliver exceptional service.

You’ll collaborate with leadership to meet store goals and ensure a seamless shopping experience across all touchpoints. Responsibilities include helping customers, stocking, operating the cash wrap, and maintaining an organized space while upholding Gap’s brand standards.

Qualifications

• Customer service experience preferred.
• Able to lift up to 30 lbs.
• Flexible schedule including evenings and weekends.

Responsibilities

• Provide excellent customer service to drive sales and loyalty.
• Educate customers on products and brand programs.
• Engage customers using omni-channel approaches.
• Support sales floor, fitting rooms, cash wrap, back of house as needed.
• Maintain a neat and organized store environment.
• Process transactions accurately and efficiently.
• Handle customer interactions professionally.
• Contribute to achieving store goals.

Skills

Customer focus

Communication

Teamwork

Retail tech

Tools

POS system

Job description

Gap is looking for a Brand Associate to bring the Gap experience to life in-store. You’ll engage customers, educate on products and loyalty programs, and use a multi-channel approach to deliver exceptional service.

You’ll collaborate with leadership to meet store goals and ensure a seamless shopping experience across all touchpoints. Responsibilities include helping customers, stocking, operating the cash wrap, and maintaining an organized space while upholding Gap’s brand standards.