Brand Experience Specialist | Retail Sales & Service

Gap; Charlottetown; On-site; CAD 26,000 - 36,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Company match for donations and time

RRSP

Stock purchase plan

Insurance (medical, dental, vision, &%

Virtual health care 24/7

Maternity/Parental Top Up

See more of the benefits we offer.

For eligible employees

Job summary

Gap in Charlottetown, Canada, is seeking a Brand Associate to bring the Gap experience to life for customers, delivering enthusiastic service and product knowledge that inspires loyalty.

You’ll collaborate with the leadership team to provide a best-in-class, omni-channel customer experience, drive sales, and contribute to store goals in a fast-paced retail environment. A flexible schedule, including holidays, evenings, and weekends, is required.

Qualifications

• Customer-facing service experience in retail or hospitality.
• Strong communication and interpersonal skills.
• Ability to learn product information and explain it clearly.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail knowledge

Problem solving

Flexible schedule

Technology use

Lifting 30 lbs

Job description

Gap in Charlottetown, Canada, is seeking a Brand Associate to bring the Gap experience to life for customers, delivering enthusiastic service and product knowledge that inspires loyalty.

You’ll collaborate with the leadership team to provide a best-in-class, omni-channel customer experience, drive sales, and contribute to store goals in a fast-paced retail environment. A flexible schedule, including holidays, evenings, and weekends, is required.