Brand Associate: Elevate Customer Experience & Sales

Gap; Ottawa; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Merchandise discount (Gap family)

Competitive PTO plans

Retirement plan matching

Health, dental, vision insurance

Employee stock purchase plan

Virtual health care

Parental leave

Job summary

Gap is hiring a Brand Associate to bring the Gap experience to life for customers, educating them about products and loyalty programs while delivering exceptional service. You will collaborate with leadership to provide a best-in-class customer experience across in-store and digital channels, driving sales and brand loyalty.

You will participate in omni-channel initiatives, support operations on the sales floor and back of house, and uphold a neat, welcoming store environment while meeting

Qualifications

• Excellent communication and customer service abilities.
• Ability to educate customers about loyalty programs.
• Comfortable with omni-channel customer experience.

Responsibilities

• Provide excellent customer service and engage with customers.
• Educate customers about loyalty programs and drive sales.
• Support store operations including sales floor, fitting room, and cash wrap.
• Use omni-channel tools to enhance the customer experience.
• Maintain a neat, organized work area.
• Handle customer interactions professionally.

Skills

Communication skills

Customer service

Retail knowledge

Tools

POS system

Job description

Gap is hiring a Brand Associate to bring the Gap experience to life for customers, educating them about products and loyalty programs while delivering exceptional service. You will collaborate with leadership to provide a best-in-class customer experience across in-store and digital channels, driving sales and brand loyalty.

You will participate in omni-channel initiatives, support operations on the sales floor and back of house, and uphold a neat, welcoming store environment while meeting