Office Services Clerk

Dairy Farmers of Ontario; Mississauga; Vor Ort; CAD 58.000 - 63.000; Vollzeit

Benefits dieser Stelle

Professional development

Video courses

Total rewards package

Flexible working arrangements

Collaborative workplace

Zusammenfassung

Dairy Farmers of Ontario in Mississauga is seeking an Office Services Clerk to keep the head office running smoothly and to support a busy office environment.

You will manage mail, shipping, print production, office equipment, and reception coverage while maintaining organization and delivering strong customer service to internal teams and visitors.

Qualifikationen

• Post-secondary diploma in Business Administration or related field, or equivalent experience.
• 2+ years of related work experience in office services or administration.
• Experience operating photocopiers and mail-processing equipment.
• Experience with shipping and receiving is an asset.
• Strong organizational skills and attention to detail.
• Strong verbal communication and customer service skills.
• Proficiency with Microsoft Office programs, particularly Excel.
• Ability to handle time-sensitive requests and shifting priorities.
• Ability to lift up to 30 lbs.
• Dairy knowledge is an asset.
• Bilingual in English and French is an asset.

Aufgaben

• Receive, sort, and distribute incoming and internal mail; process outgoing mail, prepare mailing labels, and coordinate mail pickups and deliveries.
• Prepare and distribute plant invoices, producer statements, and large-scale mailings, including shipping materials to plants and DFO employees.
• Monitor office supply inventory and coordinate cost-effective ordering to maintain appropriate stock levels.
• Prepare and package shipments, complete shipping documentation, arrange courier services, and receive, verify, and distribute incoming deliveries.
• Review print requests, confirm document readiness and supply requirements, and resolve issues with internal customers.
• Print, collate, fold, bind, and distribute correspondence, statements, producer mailings, manuals, certificates, and other organizational materials.
• Operate office equipment, including photocopiers, inserters, folders, cutters, and postage meters, and coordinate maintenance and repairs.
• Provide reception backup by answering and directing calls, responding to inquiries, welcoming visitors, and following building security and sign-in procedures.
• Review and balance invoices for courier services, postage, photocopiers, printing, business reply mail, and document storage, following up on discrepancies as needed.

Kenntnisse

Organization

Customer service

Verbal communication

Time management

Ausbildung

Business Admin diploma

Tools

Microsoft Excel

Jobbeschreibung

Dairy Farmers of Ontario (DFO) is the marketing board for the largest sector of Ontario agriculture. Our mission is to provide leadership and excellence in the production and marketing of Canadian milk for a dynamic, profitable growing dairy industry. DFO’s current operations include 220 trucks transporting more than 3.1 billion litres of milk to 80 dairy processing plants within the province each year. You would be joining an organization with an excellent reputation in the marketplace, one that focuses on quality, safety, animal welfare, sustainability, and innovative technology to meet the needs of consumers.

About the Role

The Office Services Clerk plays an important role in keeping Dairy Farmers of Ontario’s head office running smoothly by ensuring employees have the resources, materials, and support they need to work efficiently. Reporting to the Manager, Administrative Services, this role oversees a variety of essential office services, including mailroom operations, shipping and receiving, print production, office equipment, operations and maintenance, and supply inventory.

This is a hands-on, service-focused role for someone who takes pride in maintaining an organized work environment and getting things done. The successful candidate will be proactive, detail-oriented, and adaptable, with a strong commitment to customer service and the ability to manage competing priorities while meeting deadlines. As part of the HR team, the role also provides reception coverage as needed, helping ensure a positive and enjoyable experience for employees or guests.

To succeed, you will have:

• Post-secondary diploma, preferably in Business Administration or a related field, or equivalent experience
• 2+ years of related work experience in office services, administration, or a similar role
• Experience operating photocopiers and other office and mail-processing equipment
• Experience with shipping and receiving is an asset
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and competing priorities
• Strong verbal communication and demonstrated customer service skills
• Proficiency with Microsoft Office programs, particularly Excel
• Ability to handle time-sensitive requests, last-minute changes, and shifting priorities while maintaining accuracy
• Ability to lift up to 30 lbs
• Dairy knowledge is an asset
• Bilingual in English and French is an asset

Overview of the job responsibilities:

• Receive, sort, and distribute incoming and internal mail; process outgoing mail, prepare mailing labels, and coordinate mail pickups and deliveries.
• Prepare and distribute plant invoices, producer statements, and large-scale mailings, including shipping materials to plants and DFO employees.
• Monitor office supply inventory and coordinate cost-effective ordering to maintain appropriate stock levels.
• Prepare and package shipments, complete shipping documentation, arrange courier services, and receive, verify, and distribute incoming deliveries.
• Review print requests, confirm document readiness and supply requirements, and resolve issues with internal customers.
• Print, collate, fold, bind, and distribute correspondence, statements, producer mailings, manuals, certificates, and other organizational materials.
• Operate office equipment, including photocopiers, inserters, folders, cutters, and postage meters, and coordinate maintenance and repairs.
• Provide reception backup by answering and directing calls, responding to inquiries, welcoming visitors, and following building security and sign-in procedures.
• Review and balance invoices for courier services, postage, photocopiers, printing, business reply mail, and document storage, following up on discrepancies as needed.

What DFO Can Offer you

• Opportunities for professional and career development.
• Commitment to continuous learning – access to video courses taught by leading industry experts.
• An attractive Total Rewards Package that includes comprehensive benefits coverage plus a flexible spending account, matching pension plan and bonus.
• A supportive approach to work-life balance, with flexible work arrangements considered where possible.
• A highly collaborative workspace providing delicious dairy snacks, social events throughout the year and other great perks to build cross functional relationships and foster engagement.

Equal Opportunity Employer

Dairy Farmers of Ontario is an equal opportunity employer that is committed to encouraging an inclusive and diverse workplace. DFO maintains an accommodation policy and will provide accommodation to job applicants with disabilities during the hiring process. Please contact us should you require an accommodation.

Salary Range:

$58,000.00 - $63,000.00

We thank you for your interest. Only those applicants selected for an interview will be contacted. Interviews will be conducted remotely using Cisco WebEx Meetings and in person at our office in Mississauga.

Dairy Farmers of Ontario does not use AI in the recruitment process we have designed and follow. However, when using external job boards and/or recruitment platforms to advertise positions and source candidates, DFO recognizes that AI may have been used to evaluate and recommend candidates.

Candidates invited to participate in DFO’s interview process are instructed not to use AI during the interview. The use of AI by a candidate may lead to their disqualification.