Office Services Assistant

Brookfield Asset Management; Toronto; On-site; CAD 50,000 - 60,000; Full time

Job summary

Brookfield Asset Management in Toronto is seeking an Office Services Assistant to support mail, reception, and facility operations across a large, multi-floor office. You will ensure a professional, client‑facing front desk experience while coordinating with vendors and building management to maintain smooth operations.

The role requires strong organization, discretion with sensitive information, and the ability to adapt to shifting priorities in a fast-paced environment.

Qualifications

• 2–5 years of experience in mail, reception, or facilities support within a corporate environment.
• Strong communication and interpersonal skills with a professional, client-facing approach.
• Highly organized with the ability to manage multiple priorities in a fast-paced setting.
• Proficiency in Microsoft Office Suite (Outlook, Word, and Excel) is required.
• Post-secondary education required.
• Preferred experience in financial services or a professional services environment.
• Familiarity with visitor management systems and building access protocols.
• Experience supporting large, multi-floor office environments.

Responsibilities

• Provide professional front desk coverage, including greeting clients and visitors and managing guest registration.
• Manage meeting room bookings and coordinate catering requirements.
• Coordinate visitor access in accordance with building security protocols and internal procedures.
• Support day-to-day mail and courier operations and office supply inventory.
• Liaise with building management and external vendors for maintenance requests.
• Provide coverage across multiple floors and teams based on business needs.
• Assist with onboarding logistics, including workspace setup and access coordination.

Skills

Communication

Organizational skills

Interpersonal skills

Client-facing

Education

Post-secondary education

Tools

Microsoft Office

Job description

LocationBrookfield Place - 181 Bay StreetBrookfield CultureBrookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.Job DescriptionOffice Services Assistant Job Description OverviewBrookfield Asset Management is seeking a dependable and service-oriented Office Services Assistant to support day-to-day operations in its Toronto office. This role is integral to deliver consistent, high-quality workplace experience in a fast-paced, client-facing environment. This unique role will support between all areas within the Office Services department.The successful candidate will provide flexible support across mail services, reception & conference services, and facility operations, ensuring seamless coverage and a professional standard of service across multiple floors.Key ResponsibilitiesMail ServicesComplete scheduled daily mail runs, including pick up and drop off all mail and courier packagesSupport daily mail operations, including processing and tracking of outgoing courier requests (e.g., FedEx, Purolator), and inbounding internal deliveriesMaintain office supply inventory and coordinate timely restocking with vendorsProcess printing and binding requestsCoordinate regular updates to office bulletin boards and display materialsFacility OperationsPerforms minor maintenance, troubleshooting, and repair tasks on workplace equipment and amenities to support day-to-day operations. Duties may involve handling equipment, replacing components, moving light materials, and using basic tools.Liaise with building management (Brookfield Properties) and external vendors to address maintenance and service requestsAssist with onboarding logistics, including workspace setup and access coordinationCoordinate with cleaning, catering, and office services providers to ensure service quality and consistencySupport adherence to health and safety standards and emergency proceduresReception & Conference ServicesProvide professional front desk coverage, including greeting clients and visitors and managing guest registrationCoordinate visitor access in accordance with building security protocols and internal proceduresAnswer and direct incoming calls with a high level of professionalism and discretionManage meeting room bookings and coordinate catering requirementsEnsure pantry and common areas are consistently clean, organized, and well-maintainedAssist with event coordination and executionFlexible CoverageProvide coverage across multiple floors and teams based on business needsProvide ad hoc administrative supportAdapt to shifting priorities while maintaining a high standard of serviceQualifications Required2–5 years of experience in mail, reception, or facilities support within a corporate environmentStrong communication and interpersonal skills with a professional, client-facing approachHighly organized with the ability to manage multiple priorities in a fast-paced settingProficiency in Microsoft Office Suite (Outlook, Word, and Excel) is required.Demonstrated ability to handle sensitive information with discretionPost-secondary education requiredPreferredExperience in financial services or a professional services environmentFamiliarity with visitor management systems and building access protocolsExperience supporting large, multi-floor office environmentsKey CompetenciesStrong service orientation and attention to detailProfessional presence and sound judgmentFlexibility and adaptability across responsibilitiesProactive approach to problem-solvingCollaborative and team-oriented mindsetWhat Success Looks LikeA consistently professional and polished front-of-house experience aligned with Brookfield’s standardsEfficient and reliable office operations across multiple teams and floorsStrong working relationships with internal stakeholders, vendors, and building managementConsistent delivery of high-quality support in a dynamic, client-facing environmentSeamless coverage across all office services functionsSalary Range: CAD $50,000 - $60,000Position Opening Reason:BackfillBrookfield is committed to maintaining a Positive Work Environment that is safe, respectful; our shared success depends on it. We do not tolerate workplace discrimination, violence or harassment. We are proud to be an Equal Opportunity Employer and make employment decisions based on qualifications, merit, and business needs, without regard to any characteristic protected by applicable law. Applicant information is collected and handled in accordance with our Applicant Privacy Notice. As part of this commitment, we provide barrier-free and accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and applicable human rights legislation. If you require a Human Rights Code-protected accommodation at any stage of the recruitment process, please let us know when contacted, and we will work with you to meet your needs.