Office Receptionist (Full-Time)

Hamilton Family Health Team; Hamilton; On-site; CAD 40,000 - 55,000; Full time

Job summary

The Hamilton Family Health Team seeks a Clinical Receptionist to support administrative functions in delivering high-quality patient-centered care. Responsibilities include booking appointments, managing administrative tasks, and liaising with healthcare teams across various locations in Hamilton. This full-time position offers a flexible schedule and comprehensive benefits.

Benefits

Healthcare of Ontario Pension Plan (HOOPP)

Extended health care benefits including health, dental, vision, & critical illness insurance

13 paid Stat holidays and one (1) extra float day

Flexible work schedule

Qualifications

• Diploma in Office Administration or equivalent experience.
• Experience in a clinical setting is an asset.

Responsibilities

• Cover administrative duties for vacations or sick days.
• Book patient appointments and greet patients.
• Liaise with primary care teams and oversee room bookings.

Skills

Proficiency with Microsoft Office

Education

Diploma in Office Administration

Tools

EMR (Practice Solutions Suite)

Job description

The Hamilton Family Health Team is one of the largest Ontario Health Teams in the province. The Clinical Receptionist is a member of the HFHT who will support administrative functions for the delivery of high-quality patient-centered primary care.

1. Covering administrative duties for vacations or sick days in a medical office
2. Booking patient appointments, greeting patients, and answering the HFHT phone line
3. Liaising with practice–based primary care teams
4. Overseeing and monitoring room bookings and scheduling
5. Supporting on-site, in-person groups (various locations TBD in Hamilton), with the Patient Care Coordinator supporting group expansion

Qualifications:

• Diploma in Office Administration or equivalent combination of education and experience
• Proficient with Microsoft Office
• Experience with EMR (Practice Solutions Suite) is an asset
• Previous experience in a clinical setting is an asset

Benefits:

• Healthcare of Ontario Pension Plan (HOOPP)
• Extended health care benefits including health, dental, vision, & critical illness insurance
• 13 paid Stat holidays and one (1) extra float day
• Flexible work schedule
• Location: Hamilton – Various HFHT Hub Locations
• Work Schedule: Multi-site, Monday-Friday, Full-time

Additional Information:

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of employment. Candidates unable to get vaccinated due to a medical exemption may need to submit supporting documentation.

The HFHT is committed to a respectful, caring, equitable, and inclusive workplace reflecting the communities we serve. We promote accessibility and a barrier-free hiring process in accordance with the Ontario Human Rights Code and the AODA. Accommodation is available upon request at any stage of the selection process.