Office Manager

Brownlee LLP; Edmonton; On-site; CAD 55,000 - 85,000; Full time

Benefits offered by this job

Fitness reimbursement

Parking

RRSP matching program

Professional development support

Job summary

Brownlee LLP, a full-service law firm, seeks an Office Manager to lead the Edmonton office's day-to-day operations in-office. The role requires proactive, organized, and adaptable leadership to manage people, processes, and resources in a confidential, deadline-driven legal environment.

The ideal candidate has 7+ years in a professional services setting, strong organizational and communication skills, and proficiency with Microsoft Office. Experience in a law firm is preferred.

Qualifications

• Minimum 7 years of experience in office management, preferably in a law firm or professional services environment.
• Strong organizational and problem-solving abilities with attention to detail.
• Excellent written and oral communication and a diplomatic leadership style.

Responsibilities

• Oversee daily office operations including facilities, supplies, and equipment.
• Support billing, timekeeping, and client intake procedures.
• Assist in creating and tracking the office budget and expenses.
• Maintain firm policies and procedure documents.
• Supervise, train, and mentor support staff, including performance evaluations.
• Manage schedules and workflows to ensure lawyers receive timely support.
• Plan firm functions, staff meetings, and recognition events.
• Coordinate with HR on recruiting, onboarding and offboarding.

Skills

Organizational skills

Communication skills

Leadership

Problem solving

Time management

Education

Post-secondary education in Business Administration and/or HR

Tools

Microsoft Office

Job description

Job Title:

Office Manager

Location:

Edmonton (in-office)

Job Type:

Permanent, Full-time

Reports To:

Chief Operating Officer

About Us:

Brownlee LLP is a full-service law firm committed to providing the best possible quality of legal services.Our ability to provide depth of experience, in terms of both practice areas and years of reliable service, reflects this commitment.

Position Overview:

The Office Manager is a key member of the firm’s administrative leadership team, responsible for overseeing the day-to-day operations of the local office. This role requires a proactive, organized, and adaptable professional who can manage people, processes, and resources in a confidential and deadline-driven legal environment.The ideal candidate has prior experience in a law firm or professional services setting and understands that the Office Manager will play a critical role in maintaining a productive and professional legal practice by ensuring lawyers are well-supported, staff are well-managed, and operations run smoothly.

Key Responsibilities:

• Operations:
• Oversee daily office operations, including facilities management, supplies, and equipment.
• Support billing, timekeeping, and client intake procedures.
• Assist with the creation of the office budget (which forms part of the annual operating budget) and track expenses against said budget.
• Assist with the maintenance of firm policies and procedure documents.
• Supervision:
• Supervise, train, and mentor support staff (legal assistants, paralegals, and administrative personnel), including performance evaluations and minor conflict management.
• Manage schedules, assignments, and workflows to ensure lawyers receive timely support.
• Culture:
• Promote a collaborative, respectful, and inclusive office culture aligned with the firm’s values.
• Act as a liaison between lawyers and staff to facilitate effective communication and resolve operational issues.
• Plan firm functions, staff meetings, and recognition events to build morale and engagement.
• Provide coverage and support to the HR Coordinator regarding staff and lawyer recruiting, onboarding, and offboarding.

Qualifications and Competencies:

• Post-secondary education certification with a focus on Business Administration and/or Human Resources;
• A minimum of 7 years of experience with at least 2 years as an Office Manager (or similar senior role) within a professional services environment, ideally at a law firm;
• Superior organizational skills, with the ability to proactively problem-solve and manage competing priorities;
• Strong professional presence and conduct;
• Established knowledge of Microsoft office suite software (e.g., Word, Excel, Teams);
• Ability to work in a fast-paced environment, with strong attention to detail; and
• Superior oral and written communication skills with a collaborative and diplomatic operational style.

What We Offer:

• Competitive salary and comprehensive benefits package.
• Fitness reimbursement, parking, and an RRSP matching program.
• Professional development and continuing education support

We thank all candidates for their interest; however, only those selected for an interview will be contacted.