Office Manager

MaRayTech Consulting Ltd.; Bedford; On-site; CAD 50,000 - 80,000; Full time

Job summary

A leading IT services company specializing in the financial sector is looking for an office manager to oversee daily operations and support a small team. This role requires excellent organizational and communication skills, alongside a dedication to maintaining high service standards in a hybrid workplace. The successful candidate will actively contribute to improving client experiences and ensuring compliance within the industry.

Qualifications

• Strong financial judgment and outstanding communication skills required.
• Ability to manage a team and ensure operational efficiency.
• Familiarity with complex databases is advantageous.

Responsibilities

• Manage daily office operations and oversee a small team.
• Ensure compliance with financial industry legal requirements.
• Coordinate correspondence and scheduling activities.

Skills

Organizational skills

Communication skills

Leadership

Problem-solving

Tools

Microsoft Office

Job description

We are MaRayTech Consulting Ltd an IT services company specialized in financial sector mainly to serve banks, FinTechs and Insurance companies.

We want to hire someone who is passionate about their work, enjoys working in a close-knit team, is highly organized, enthusiastic, and has a great "can-do" attitude.

About the role Our office managers help with administrative tasks like writing letters, keeping track of finances, organizing appointments, and overseeing filing systems.

Although no two days will ever be the same, your daily tasks will consist of :

• Manage the office's daily operations, making sure that everything runs smoothly and effectively.
• Oversee and assist a small team, offering direction and leadership to guarantee excellent performance and service standards.
• Oversee client records and make sure the financial services industry complies with legal requirements.
• Organize office tasks, such as correspondence, scheduling, and meeting administration.
• Assure that company policies and procedures are implemented smoothly.
• Respond to customer questions, address problems, and escalate as needed to keep customer satisfaction high.
• Help with the creation and administration of audits, internal reports, and other important documents.
• Assist the Financial Advisers and other employees with administrative duties, making sure that priorities and deadlines are fulfilled.
• Promote office performance by managing resources effectively and making constant improvements.
• To guarantee smooth operations and improve the client experience, cooperate with other teams and departments.
• Keep office supplies, tools, and services up to date to guarantee a well-stocked and organized workspace.

Your mission The following will be your responsibilities as office manager : In addition to having sound financial judgment, you must also have outstanding communication skills, personal credibility, and the dedication to create and uphold efficient office procedures suitable for a hybrid workplace. You'll know how to use complicated databases, be able to use Microsoft Office, and meet deadlines.

A measurable dedication to the principles of the trade union movement is preferred but not necessary.

MaRayTech Consulting is committed to equality and will particularly welcome applications from women and members of minority ethnic communities to this post as they are under-represented at this level within the organisation.