Office Agent, Operations

Jobtailor; Lévis; On-site; CAD 55,000 - 70,000; Full time

Job summary

Jobtailor in Canada seeks a Unit Administration professional to handle administrative processes, perform data analysis, and produce reports, while supporting users and ensuring data integrity across tools and systems.

The role emphasizes problem solving, process improvement, and effective communication in both French and English, with a focus on quality controls and customer service.

Qualifications

• Trade School Diploma is required.
• Minimum of three years of relevant experience.
• Knowledge of French is required; English proficiency needed.
• Ability to perform data entry, data processing and database data integrity verification.
• Ability to analyze information, solve problems and prepare recommendations.

Responsibilities

• Ensure the completion of the unit's administrative business processes.
• Perform analysis.
• Produce or revise reports and statistics.
• Carry out various administrative, operational and quality controls.
• Take corrective measures and carry out the required follow-ups.
• Provide support to users in the efficient use of tools and systems.
• Perform administrative tasks related to data entry, extraction, processing, compilation and coding.
• Provide information related to policies, programs and processes in the field.
• Prepare or revise presentations and related documents.
• Help process and analyze information, solve problems and prepare recommendations.
• Help users operate tools and systems effectively.

Skills

Data Entry

Data Processing

Information Analysis

Database Data Integrity Verification

Bilingual in French and English

Education

Trade School Diploma

Tools

Data Analysis Tools

Reporting Systems

Administrative Tools

Job description

Unit Administration – Responsibilities

• Ensure the completion of the unit's administrative business processes
• Perform analysis
• Produce or revise reports and statistics
• Carry out various administrative, operational and quality controls
• Take corrective measures and carry out the required follow-ups
• Provide support to users in the efficient use of tools and systems
• Perform administrative tasks related to data entry, extraction, processing, compilation and coding
• Provide information related to policies, programs and processes in the field
• Prepare or revise presentations and related documents
• Help process and analyze information, solve problems and prepare recommendations
• Help users operate tools and systems effectively

Requirements

• Trade school diploma in a related field
• Minimum of three years of relevant experience
• Other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Intermediate-advanced proficiency in English
• Ability to perform data entry, data processing and database data integrity verification
• Ability to analyze information, solve problems and prepare recommendations
• Ability to use tools and systems effectively
• Action oriented, customer focus, differences, drive results, nimble learning, situational adaptability and tech savvy

Core Competencies

Demonstrates strong capabilities in data entry, processing, and analysis, ensuring data integrity and effective use of tools and systems. Proficient in producing reports, presentations, and providing user support while maintaining a customer-focused approach.

Highest-signal resume keywords

• Data Entry
• Data Processing
• Information Analysis
• Database Data Integrity Verification
• Bilingual in French and English

ATS Optimization Keywords

Hard Skills

• Data Entry
• Data Processing
• Information Analysis
• Database Data Integrity Verification
• Report Production
• Presentation Preparation

Soft Skills

• Action Oriented
• Customer Focus
• Problem Solving
• Situational Adaptability
• Nimble Learning

Certifications & Qualifications

• Trade School Diploma

Industry Keywords

• Administrative Processes
• Operational Controls
• Quality Controls
• User Support
• Policy Information

Tools & Technologies

• Administrative Tools
• Data Analysis Tools
• Reporting Systems