IT Analyst

Jobtailor; Montreal (administrative region); On-site; CAD 60,000 - 85,000; Full time

Job summary

Jobtailor in Montreal is seeking a hands-on IT Applications Support specialist to provide user help, install and configure software, and manage IT applications and equipment.

The role emphasizes problem analysis, proposing standards improvements, coordinating projects, and collaborating with diverse stakeholders; fluency in French and at least three years of relevant experience are required.

Qualifications

• Bachelor's degree in a related field.
• Minimum of three years of relevant experience.
• Knowledge of French is required.
• Action oriented.
• Business insight.
• Complexity
• Customer Focus
• Nimble learning
• Differences

Responsibilities

• Provide user support and assistance for IT applications.
• Install, configure, and manage IT applications and equipment.
• Analyze and diagnose complex issues.
• Recommend solutions to improve standards and policies.
• Coordinate planning, design, and execution of projects and initiatives.
• Interact with stakeholders from different fields.
• Serve as subject matter expert for the unit.

Skills

User Support

Analytical Skills

Project Coordination

French Language Proficiency

Education

Bachelor's degree

Tools

IT Application Installation

IT Application Configuration

Issue Diagnosis

Solution Recommendation

Project Execution

Job description

• Provide user support and assistance for IT applications


• Install, configure, and manage IT applications and equipment


• Analyze and diagnose complex issues


• Recommend solutions to improve standards and policies


• Coordinate planning, design, and execution of projects and initiatives


• Interact with stakeholders from different fields


• Serve as subject matter expert for the unit

Requirements

• Bachelor's degree in a related field


• A minimum of three years of relevant experience


• Knowledge of French is required


• Action oriented


• Business insight


• Complexity


• Customer Focus


• Differences


• Nimble learning

Core Competencies

Demonstrates expertise in providing user support for IT applications, along with strong analytical skills to diagnose complex issues and recommend effective solutions. Proficient in project coordination and stakeholder interaction, with a focus on customer satisfaction and business insight.

Highest-signal resume keywords

• User Support


• IT Application Management


• Project Coordination


• Analytical Skills


• French Language Proficiency

ATS Optimization Keywords

Hard Skills

• IT Application Installation


• IT Application Configuration


• Issue Diagnosis


• Solution Recommendation


• Project Execution

Soft Skills

• Action Oriented


• Customer Focus


• Nimble Learning


• Business Insight

Certifications & Qualifications

• Bachelor's Degree

Industry Keywords

• Stakeholder Interaction


• Complexity Management


• Standards Improvement


• Policy Development