Office Administrator

Onyx Therapeutics; Whitby; On-site; CAD 60,000 - 80,000; Part time

Job summary

Onyx Therapeutics, a mental health psychotherapy clinic, is seeking an Administrative Specialist for a part-time contract role. The candidate will support the daily operations by providing excellent customer service, managing appointments, and ensuring efficient office management. The ideal candidate will be proactive, organized, and capable of multitasking in a busy environment while maintaining professionalism and confidentiality.

Benefits

Calm and peaceful work environment

Supportive and collaborative team

Opportunities for ongoing training and professional growth

Fixed and consistent work schedule

Qualifications

• Previous experience in administration or customer service is required.
• Proficiency with software tools for financial and administrative tasks.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and welcome clients warmly.
• Schedule and manage appointments using JaneApp.
• Assist with billing, payment processing, and accounts receivable.

Skills

Customer Service

Communication

Problem-Solving

Attention to Detail

Organizational Skills

Tools

JaneApp

Job description

We are currently hiring for a 4-month contract position beginning in August, with workdays on Monday, Tuesday, and Thursday from 9:00 AM to 3:00 PM. Our ideal candidate is open to continued work, when the contract ends with potential for full-time hours.

About Onyx Therapeutics

Onyx Therapeutics is a busy psychotherapy clinic providing services to individuals, couples, and families. We are a compassionate and dedicated team committed to high-quality care and exceptional client service. We maintain rigorous recruitment standards to ensure every team member is a strong cultural fit and contributes meaningfully to the clinic's ongoing success. We’re excited to welcome an Administrative Specialist who will play a key role in supporting the daily operations of our growing clinic.

Key Responsibilities

• Greet and welcome clients warmly
• Provide professional and responsive customer service
• Handle phone and email inquiries promptly
• Connect clients to appropriate therapists using basic assessment skills
• Uphold confidentiality and privacy standards
• Schedule and manage appointments using JaneApp (training provided)
• Manage payroll, staff invoicing, and record keeping (training can be provided)
• Coordinate with therapists and staff to ensure smooth operations
• Assist with billing, payment processing, and accounts receivable
• Perform weekly deposit reconciliations and resolve discrepancies
• Keep financial records accurate and up to date
• Maintain financial discretion and confidentiality
• Daily office tidying to ensure a pristine environment
• Develop and refine systems for office efficiency
• Handle supply ordering and inventory management
• Receive and organize deliveries and stock items appropriately

What You’ll Need to Succeed

• Exceptional customer service and communication skills
• Strong problem-solving abilities and a proactive attitude
• Previous experience in administration or customer service
• Experience with financial reconciliation and record keeping
• High attention to detail and organizational skills
• Proficiency with software tools for financial and administrative tasks
• Ability to multitask in a fast-paced environment
• Friendly and professional demeanor
• Capacity to work both independently and collaboratively
• Integrity and discretion in handling confidential information
• Understanding of sales and value-based client interactions
• Physical capability to climb stairs/lift 30 lbs

Why Join Onyx Therapeutics?

• A calm and peaceful work environment
• A supportive and collaborative team
• Opportunities for ongoing training and professional growth
• A fixed and consistent work schedule

Job Type: Part-time contract

Salary: $18.00-$23.00 per hour

Hours: Monday, Tuesday, Thursday 9am-3pm

Work Location: In person, Whitby ON

How to Apply

If you're proactive, organized, and thrive in a calm environment while helping others, we’d love to hear from you.

To apply, send your resume and cover letter to:

[e-mail]

Only applications that include both a resume and cover letter will be considered.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Mental Health Care

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