Office Administrator

Vomela Company; Delta; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k)

Life Insurance (Basic, Voluntary &

Paid Time Off

Short Term & Long-Term Disability

Training & Development

Wellness Resources

Job summary

Vomela Company is seeking an Office Administrator in Delta, BC. This entry-level role combines reception, customer service, and billing duties to support daily office operations and client service.

You will greet visitors, handle inquiries, process invoices, and coordinate with sales and production teams to ensure customer satisfaction. A high school diploma and MS Office proficiency are required.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written English communication.
• Customer service oriented with multitasking ability.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• Experience in office administration or customer service is a plus.

Responsibilities

• Greet and assist visitors and employees in a friendly, professional manner.
• Answer and direct calls and emails with prompt, accurate responses.
• Maintain reception area; manage mail and packages.
• Prepare and process invoices, purchase orders, and billing documents.
• Support accounts receivable and collaborate with accounting as needed.

Skills

Reception

Customer service

Billing support

Education

High school diploma

Tools

Microsoft Office Suite

Job description

At Vomela our greatest asset is our people. As a full-service visual communications company, we are looking for creative and intellectual thinkers that work with our customers to create compelling brand solutions and foster meaningful connections. And while you're focused on creating big things for global and local brands, we will help you build a career you can be passionate about.

Location: Onsite role in Delta, British Columbia, Canada

Schedule: Monday - Friday, 8:00am - 4:30pm

Job Summary

We are currently seeking a dedicated and detail-oriented Office Administrator to join our team in Delta BC. This is a dynamic and exciting entry-level position that combines reception, customer service, and billing responsibilities to support the smooth operation of our office and provide excellent service to our clients as well as supporting members of our team.

What You'll Do...

Reception:

• Greet and welcome visitors, clients, and employees in a friendly and professional manner.
• Answer and direct incoming calls and emails, ensuring prompt and accurate responses.
• Maintain the reception area, keeping it clean, organized, and well-presented.
• Manage and distribute incoming and outgoing mail and packages.

Customer Service:

• Provide exceptional customer service to our clients, addressing their inquiries and concerns in a timely and professional manner.
• Assist clients with placing orders, tracking shipments, and resolving any issues that may arise.
• Maintain a thorough understanding of our products, services, and capabilities to effectively assist clients.
• Collaborate with the sales and production teams to ensure customer satisfaction.

Billing:

• Prepare and process invoices, purchase orders, and other billing-related documents.
• Maintain accurate records of customer accounts and transactions.
• Assist with accounts receivable, ensuring timely payment from clients.
• Work closely with the accounting department to ensure accurate and efficient billing processes.

What You'll Bring...

• High school diploma or equivalent.
• Excellent verbal and written English communication skills.
• Strong customer service orientation and ability to handle multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• Positive attitude and willingness to learn and adapt to new processes.
• Basic knowledge of accounting principles and practices is a plus.
• Experience with office administration or customer service is a plus.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Short Term & Long-Term Disability
• Training & Development
• Wellness Resources