Office Administrative Assistant

Western Community College; Surrey; On-site; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Extended health care

Dental Care

Job summary

Western Community College in Surrey Central campus is seeking an Office Administrative Assistant to support front desk and campus operations. You will assist academics, admissions, student services, career services, co-op placement and faculty with clerical tasks and communications.

The role requires customer service experience, strong communication and organizational skills, and proficiency in Microsoft Office.

Qualifications

• Customer service and communication and one to three years’ receptionist and/or customer service experience
• Advanced oral and written communication skills, including presentation, group facilitation and business writing skills
• Excellent organizational skills with ability to multi-task
• Microsoft Office expertise
• Business diploma or equivalent

Responsibilities

• Performs reception and clerical duties including word processing, filing, copying, faxing, processing mail, and collating documents.
• Responsible for maintaining supplies and equipment as required to meet the needs of the instructors, students and administrative staff of the campus
• Answering and directing incoming calls and maintaining the call inquiry log
• Greeting visitors to the campus and directing them to the appropriate area
• Maintaining general security by managing access to the campus facilities and equipment and supplies
• Maintaining internal communication and messages between staff and students
• Maintaining student transcript databases by entering marks and attendance
• Maintaining policies, procedures and up-to-date files
• Keeping supplies adequately stocked
• Monitoring and ordering general office supplies for the campus
• Liaising with external suppliers to coordinate maintenance of general office equipment

Skills

Customer service

Communication

Organizational skills

Flexibility

Microsoft Office

Education

Business diploma or equivalent

Tools

Microsoft Office

Job description

ABOUT WESTERN COMMUNITY COLLEGE

Western Community College is a privately held provider of post-secondary education in British Columbia, offering a Bachelor of Hospitality Management degree program and more than 56 career training diploma and certificate programs in the fields of business, accounting, healthcare, education, hospitality, information technology, legal studies, and warehousing, using industry-based market-driven curriculums. We provide a dynamic, collaborative, and engaging learning environment to our students with a very high standard of community-driven post-secondary education.

We value diversity, equity and inclusion. Our College does not discriminate on the basis on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or marital status. We are committed to be an equal opportunity employer and to create a diverse environment where employees are involved and respected. All qualified applicants will receive the same consideration for employment.

Position:
Office Administrative Assistant

Summary

Performs front desk and administrative support functions for the Surrey Central campus, including support for the academics, admissions staff, student services, career services, co-op placement coordinator and the faculty.

Responsibilities

Be responsible for the following as well as other related duties as assigned:

• Performs reception and clerical duties including word processing, filing, copying, faxing, processing mail, and collating documents.
• Responsible for maintaining supplies and equipment as required to meet the needs of the instructors, students and administrative staff of the campus
• Answering and directing incoming calls and maintaining the call inquiry log
• Greeting visitors to the campus and directing them to the appropriate area
• Maintaining general security by managing access to the campus facilities and equipment and supplies
• Maintaining internal communication and messages between staff and students
• Maintaining student transcript databases by entering marks and attendance
• Maintaining policies, procedures and up-to-date files
• Keeping supplies adequately stocked
• Monitoring and ordering general office supplies for the campus
• Liaising with external suppliers to coordinate maintenance of general office equipment

Requirements

To be successful, the individual must be committed to developing, maintaining and demonstrating the following:

• Customer service and communication and one to three years’ receptionist and/or customer service experience
• Advanced oral and written communication skills, including presentation, group facilitation and business writing skills
• Excellent organizational skills with ability to multi-task
• Flexible work hours
• Microsoft Office expertise

Education and Experience

• Business diploma or equivalent
• Two to three years of experience

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Benefits:

• Extended health care
• Dental Care

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Administrative assistant: 1 year (preferred)
• Work Location: In person