Recruitment and Admissions Assistant

UBC Sauder School of Business; Vancouver; In loco; CAD 47.000 - 56.000; Tempo pieno

Descrizione del lavoro

UBC Sauder School of Business in Vancouver seeks an organized Recruitment & Admissions Assistant to provide front‑line information for undergraduate and professional programs. You will support admissions, respond to inquiries, and assist with events and communications.

The role requires attention to detail, strong communication skills, and the ability to handle confidential documents and complex inquiries. It is based on site in Vancouver, with opportunities to contribute to online admissions

Competenze

• High School graduation and a two‑year post‑secondary diploma plus 3 years of related experience.
• Demonstrates commitment to equity, diversity and inclusion.

Mansioni

• Provides information and interprets policy to inquiries from prospective students and applicants.
• Advises on admission requirements and eligibility.
• Screens inquiries before booking advising appointments.
• Handles customer/student complaints and escalates when needed.
• Maintains professional image of reception and ensures access to materials.
• Transmits and updates admissions materials and correspondence.
• Prepares agendas, minutes, and travel itineraries.
• Supports admissions data entry and reporting.
• Assists with admissions system improvements.

Conoscenze

Communication

Interpersonal skills

Customer service

Organizational skills

Formazione

Two‑year post‑secondary diploma

Strumenti

Microsoft Word

Excel

Outlook

PowerPoint

Descrizione del lavoro

Job Summary

UBC Sauder School of Business is one of the world’s leading business faculties. The school consistently ranks among the top 100 in the world and is recognized internationally for excellence in research and learning, an outstanding faculty and unmatched global partnerships. A collaborative and respectful culture within which all members of our community can thrive is a key principle in our strategic plan, and one that underpins our educational mission.

We acknowledge that UBC Sauder at the Vancouver Point Grey campus is situated on the traditional, ancestral and unceded territory of the Musqueam. We acknowledge that UBC Sauder at UBC Robson Square is situated on the traditional territory of the Musqueam, Squamish and Tsleil-Waututh.

UBC Sauder delivers a portfolio of undergraduate and professional graduate certificates, diplomas, and degrees in business, independent of Graduate + Postdoctoral Studies.

The Recruitment and Admissions unit at the UBC Sauder School of Business plays an integral role in the achievement of the UBC Sauder’s commitment to attract, engage and retain students who represent diverse perspectives, experiences and identities (UBC Sauder Strategic Plan) by recruiting well-qualified, high-performing, community-minded, and diverse domestic and international students to meet the school’s enrolment targets and goals.

The Recruitment and Admissions Assistant provides front-line assistance and information to current and prospective students for undergraduate and professional graduate certificate, diploma and degree programs in business, supports the admissions and recruitment team and provides support to the unit’s leadership with scheduling, various reports and projects.

Work Performed

• Provides detailed information and advice and interprets policy to telephone, email and in-person inquiries from prospective students, applicants, faculty and employees on issues such as admissions policies, procedures and status of application for undergraduate and professional graduate certificate, diploma and degree programs.
• Advises prospective students on requirements and eligibility for admission.
• Screens all prospective inquiries before booking advising appointments for admission advisors and academic advisors.
• Deals with and resolves problems regarding customer/student complaints. Escalates difficult situations to the supervisor and provides a synopsis of the issue.
• Communicates unfavorable information in person and in writing in a sensitive and diplomatic manner.
• Responsible for the professional image of the reception area, graduate breakout rooms, boardroom, maintaining the integrity of private academic documentation, while ensuring student/applicant accessibility to necessary materials.
• Monitors office communications and provides updates and recommendations for improvement.
• Responsible for organizing and mailing promotional material, admission packages, pre-registration materials and academic guides.
• Prepares materials for recruiting activities and information sessions.
• Assists with the planning of recruitment events such as information sessions and graduate fairs.
• Regularly reviews and makes recommendations for update for website content, email templates and event notices.
• Inputs requests for admission materials and admission supporting documents in the admissions database.
• Assists with admissions data inputs, including academic record, GMAT/GRE scores, English Proficiency Test results, work experience and other general information on the admissions database. Corresponds with applicants on status of application and follows up on missing documentation. Updates all admission letters and general correspondence when required.
• Responsible for receiving, opening, sorting and disseminating a high volume of office mail, facsimiles and emails.
• Responds to general office correspondence of a complex nature.
• Proofreads admissions materials and office handouts.
• Composes and updates email auto-replies, voicemail recordings and office signage.
• Provides coverage to the UBC Saoder Recruitment and Admissions reception as required
• Assists with the continued development of our online admissions system. Puts forward ideas to make moderate changes to existing admissions procedures, practices, standards and services, to improve and streamline admissions processing.
• Determines admissibility by evaluating transcripts for North American and International applicants according to guidelines, including performing GPA calculations for academic degree programs as stipulated by the Faculty of Graduate Studies for admission requirements and ensuring that applicants meet minimum academic criteria.
• Assesses authenticity of official academic transcripts and reference letters.
• Provides secretarial support to the Director, Recruitment & Admissions and general office support.
• Prepares expense reports, processes invoice payments, maintain account records.
• Coordinates and confirms itineraries of management travel arrangements, meetings and appointments.
• Prepares agendas and minutes for unit meetings.
• Oversees office space needs and building maintenance problems. Maintains and orders office supplies and equipment. Coordinates servicing of office equipment.
• Coordinates usage of meeting and breakout rooms.
• Oversees the operational set-up of new hires.
• Performs other duties related to the qualifications and requirements of the job.

Minimum Qualifications

High School graduation, plus a two‑year post‑secondary diploma, plus 3 years of related experience or the equivalent combination of education and experience.

• Willingness to respect diverse perspectives, including perspectives in conflict with one’s own.
• Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion.

Preferred Qualifications

• Computer proficiency and ability to use word processing, spreadsheet, database and electronic mail applications (Word, Excel, Outlook, Power Point) at an intermediate level.
• Knowledge of UBC policies and procedures would be an asset.
• Effective oral and written communication, interpersonal, customer service and organizational skills.
• Ability to type 55 w.p.m. and to operate a normal range of office equipment.
• Ability to maintain accuracy and strong attention to detail.
• Ability to work independently under minimal supervision, and as a part of a team.
• Ability perform work in accordance with established procedures and practices requiring initiative to plan and complete recurring assignments independently.

Compensation Range

$4,582.00 CAD Monthly

Posting End Date

October 21, 2026

Note

Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

April 30, 2027

As per union prioritization, internal UBC candidates to CUPE 2950 will be prioritized first.