Observability Engineer

Insight Global; Vancouver; Presencial; CAD 110.000 - 160.000; Jornada completa

Descripción de la vacante

Insight Global is seeking an Observability Engineer to guide platform engineering across our technology monitoring efforts. You will help migrate apps to Datadog, work with VPNs? and drive standards, contributing to the roadmap and execution at lululemon.

You will collaborate with vendor TAMs and internal teams to resolve issues, improve documentation, and enable end users. Strong experience with Datadog, Splunk, Terraform, Kubernetes, and AI-assisted workflows is essential.

Formación

• Hands-on with Datadog APM, Infra, serverless, and RUM; Splunk for logging; Edge Delta observability tooling.
• Experience migrating apps/servers and rolling out mass updates with Ansible or Terraform.
• Hands-on with observability solutions in Kubernetes environments.
• Familiarity with high-availability back-end systems and services.
• Strong ownership to plan, execute, and deliver in cross-functional teams.

Responsabilidades

• Own and operate GitLab SaaS and Terraform Cloud platforms at enterprise scale.
• Design and maintain CI/CD pipelines, runner infrastructure, templates, and reusable components.
• Build and govern Infrastructure-as-Code (IaC), modules, and policy-as-code guardrails.
• Embed software supply chain security, compliance, and SSDLC standards into pipelines.
• Integrate AI-assisted workflows into CI/CD, code review, and incident response.
• Develop GitOps workflows and self-service platform capabilities.
• Automate provisioning, access management, and lifecycle workflows.
• Ensure platform observability, reliability, and operational readiness.
• Analyse platform usage metrics and drive data-informed improvements.
• Partner with product, security, and engineering teams to shape roadmap and priorities.
• Produce documentation, architecture patterns, and runbooks.
• Mentor engineers and contribute to platform engineering standards.

Conocimientos

Datadog APM/Infra/serverless/RUM

Splunk

Edge Delta observability

Terraform

Ansible/Tabric

Kubernetes

GitLab CI/CD

CI/CD pipelines

Platform observability

Vendor management

Educación

College degree in computer science/engineering

Herramientas

Terraform Cloud

Descripción del empleo

Job Description

Insight Global is looking for an observability engineer for one of our clients platform and infrastructure teams. The team oversees Technology Monitoring across the Enterprise. Our responsibilities include supporting onboarding, training, and management of our services. They collaborate with our vendors, Splunk and Datadog, to provide observability for a Technology department of over 1200 Engineers. We drive the maturity of our Technology teams by establishing and tracking best standards for our platforms. We are looking for a motivated engineer to become a core member of the Observability Team, helping guide the organization to both improve the practice and contribute to developing our strategy, roadmap, and execution at lululemon. As a successful candidate for this role, you will support application teams migrating to Datadog using APM, Infra, and Serverless agents, ensuring our standards and best practices are met. You will work with key stakeholders to improve our documentation, standards, and practices. Finally, the role involves working with multiple internal teams, including vendor TAMs, to resolve issues and empower our end users. Experience with vendor management and tools rationalization projects is ideal. This is an enablement team.

• Support our teams with the instrumentation of Datadog, Splunk and Edge Delta, ensuring our onboarding process and best practices are adopted
• Provide feedback to key stakeholders about challenges, blockers, or opportunities to streamline the way we work
• Work with Datadog, Splunk and Edge Delta support / TAMs to resolve implementation issues

Key Responsibilities

• Own and operate GitLab SaaS and Terraform Cloud platforms at enterprise scale amongst other SDLC and Software Supply Chain Tooling
• Design and maintain CI/CD pipelines, runner infrastructure, templates, and reusable components
• Build and govern Infrastructure-as-Code (IaC), modules, and policy-as-code guardrails
• Embed software supply chain security, compliance controls, and SSDLC standards into pipelines
• Integrate AI-assisted workflows into CI/CD, code review, and incident response
• Develop GitOps workflows and self-service platform capabilities
• Automate provisioning, access management, and lifecycle workflows
• Ensure platform observability, reliability, and operational readiness (including on-required ownership)
• Analyse platform usage metrics and drive data-informed improvements
• Partner with product, security, and engineering teams to shape roadmap and priorities
• Produce documentation, architecture patterns, and runbooks
• Mentor engineers and contribute to platform engineering standards

Skills and Requirements

• Hands-on experience with Datadog APM, Infra, serverless, and RUM (Real User Monitoring); Splunk for logging; Edge Delta for Observability Pipeline (data optimization)
• Experience in migrating app servers, Observability solution agents, or rolling out mass updates using Ansible or Terraform.
• Hands-on experience in implementing and configuring an Observability solution in Kubernetes.
• Familiarity with high availability back-end systems and services.
• Demonstrated sense of ownership to plan, execute, and drive product deliverables to successful completion in a collaborative environment.
• Experience with agile development methodologies, Test Driven Development (TDD), and CI/CD is a plus.
• Ability to think innovatively and contribute to the success of products, processes, and customer experience.
• Excellent decision-making, communication, and collaboration skills.
• Using Generative AI tools to accelerate implementation and platform support.
• Knowledge of:o PII / CCPA / GDPR complianceo Enterprise Single Sign-Ono Docker and Kuberneteso Atlassian Suite toolso Cloud Solutions (AWS and Azure)o Terraform or Ansible

Qualifications

• College degree in computer science/engineering or related field.
• Minimum 4+ years of experience with Observability solutions (Datadog and Splunk).
• Minimum 2+ years of experience with rule and advanced logic creation for Observability.
• Proven history of delivering quality results on complex cross-functional projects.
• Analytical and problem-solving capabilities.
• Strong verbal and written communication skills. Must be able to communicate with a wide variety of audiences, both business and technical.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].