Observability engineer

ITMC Systems, Inc; Montreal; On-site; CAD 110,000 - 160,000; Full time

Job summary

ITMC Systems, Inc is seeking an experienced Observability engineer to join the Observability fleet, focusing on modernizing platforms for cloud-native and hybrid applications. You will design, integrate, and maintain telemetry collection, transport, and visualization to improve reliability and uptime across private and public clouds.

You will collaborate with DevOps, SRE, and security teams to drive automation, implement best practices, and support adoption of observability standards in a hybrid

Qualifications

• 5+ years of experience in Observability, Logging, and Monitoring in enterprise environments.
• Experience with cloud providers (AWS, Azure, Google) and hybrid cloud.
• Hands-on with Grafana, Prometheus, Loki, Cortex, Tempo, ElasticSearch, Datadog, Splunk or equivalents.
• Container technologies (Docker, Kubernetes) and orchestration platforms (GKE or similar).
• Configuring dashboards, alerts, and monitoring for cloud apps.
• CI/CD integration and automation scripting (Python, Bash, JSON, YAML, Terraform).
• Excellent communication and problem-solving skills.
• Linux OS and databases (MySQL, DB2, MSSQL).
• Understanding enterprise service delivery components in web servers, apps, storage, security.

Responsibilities

• Build and modernize observability tools across private and public cloud offerings (GCP, AKS, EKS).
• Design, implement, and automate telemetry, logging, and monitoring solutions including dashboards and alerts.
• Enable teams to leverage observability data for reliability and performance improvements.
• Collaborate with DevOps, SRE, and security to adopt observability standards.
• Mentor client teams and participate in on-call activities as required.

Skills

Cloud platforms

Containerization

CI/CD

SRE practices

Scripting

Communication

Linux

Databases

Tools

Grafana

Prometheus

Loki

Cortex

Tempo

ElasticSearch

Datadog

Splunk

Docker

Kubernetes

GKE

Job description

Job Type: Contract

Job Description:

We are seeking an experienced and motivated engineer to join the Observability fleet which focuses on delivering tools in private and public cloud environments. The role focuses on developing and modernizing Observability platforms for cloud-native and hybrid applications.

This role involves designing, integrating, and maintaining solutions for collecting, transporting, and visualizing telemetry (tracing, metrics, and logging) to improve the reliability and uptime of our applications. You will closely collaborate with software developers, SRE, infrastructure, and security teams to drive automation and implement best-in-class observability solutions supporting both development and operations in a hybrid cloud environment.

Responsibilities

• Build and support the modernization and integration of observability tools in private and public cloud offerings (GCP, AKS, EKS).
• Design, implement, and automate telemetry, logging, and monitoring solutions including dashboards, alerts, and CI/CD integration.
• Enable teams to leverage observability data for reliability, performance, and security use cases; provide actionable recommendations.
• Collaborate with DevOps, SRE, and security teams to share best practices and support adoption of observability standards.
• Mentor and upskill client teams through knowledge transfer and participate in on-call activities as required.

Required Skills

• Experience with any one of the public cloud providers (AWS, Azure, Google).
• At least 5 years of relevant experience in Observability, Logging, and Monitoring in enterprise environments.
• Hands-on experience with observability tools such as Grafana, Prometheus, Loki, Cortex, Tempo, ElasticSearch, Datadog, Splunk, or equivalents.
• Experience working with container technologies (Docker, Kubernetes) and orchestration platforms (GKE or similar).
• Proficiency in setting up and configuring dashboards, alerts, and alarms on telemetry data.
• Skilled in configuring and establishing monitoring for applications deployed in public cloud environments.
• Experience in integrating observability tools with CI/CD pipelines and automating through scripting (Python, Bash, JSON, YAML, Terraform, or similar).
• Excellent communication, presentation, and problem-solving skills.
• Proficiency with Linux operating systems and databases (MySQL, DB2, MSSQL, or similar).
• Solid understanding of how enterprise service delivery components interact (web servers, application servers, databases, web services, storage, security).

Nice to Have

• Experience with application instrumentation for distributed tracing, metric, and log collection.
• Experience with Go programming language is a plus.
• Experience with DevOps tooling and automation.
• Prior experience with Application Performance Management (APM) solutions.
• Experience integrating end-user applications with monitoring and APM tools.
• Understanding of enterprise-architecture concepts: 3-tier architecture, high-availability/disaster recovery, active–active data centers, etc.
• Familiarity with networking concepts and protocols (OSI model, TCP/IP, HTTP, firewalls, load balancers).