Nurse Case Manager

Amy's Helping Hands; Windsor; Hybrid; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive wages

Bonuses

Comprehensive Benefits

RRSP Matching Program

EAP

Leave & Vacation Policies

Job summary

Amy’s Helping Hands provides home care services in Windsor and Essex County, seeking a Nurse Case Manager to manage intake, assessments, and wellness checks with seniors and families. The role emphasizes diplomacy, problem solving, and thorough assessments to ensure high-quality care and empowered patients and caregivers.

The successful candidate will have 5+ years in community nursing/case management plus RN or RPN designation, valid driver license, and strong English communication.

Qualifications

• Valid driver license required.
• Good driving record.
• Police clearance.
• Background checks.
• Experience working with seniors 5+ years in community nursing, supervisory, case management or administrative roles.
• RN or RPN designation.
• BSO and advocacy experience.
• Excellent communication skills in English.

Responsibilities

• Handle intake calls in a professional and effective manner.
• Conduct home and nursing assessments and wellness checks with clients and families.
• Interact with families to ensure quality care and manage expectations.
• Provide empowerment-based care and promote self-actualization for patients and caregivers.

Skills

Excellent communication

Problem solving

Customer service

Bilingualism (asset)

MS Office & Google Apps

Education

RPN or RN designation

Tools

MS Office Suite

Google Apps

Scheduling Software

Job description

Nurse Case Manager

*Are you passionate about working and caring for seniors?*

At Amy’s Helping Hands we believe seniors deserve exceptional care. We are a close knit team who rely on each other to ensure our clients receive the highest quality of care. We only hire committed individuals with work ethic who love working with the elderly. We do what we do because we want to make a positive impact on the lives of those we care for. We expect this same kind of passion from every team member.

The Nurse Case Manager CM-Nurse, handles intake callsin a professional and effective manner,conducting home assessments, nursing assessments and wellnesschecks with clients and their families. The role requires: diplomacy, problem solving, conflict resolution and in-depth assessment skills. The CM-Nurse has the primary responsibility of obtaining clients, conducting assessments of client’s needs, interacting with families to ensure quality care and expectations are managed and delivered. The CM-Nurse must work from an empowerment model. The goal of AHH services is self-actualization of the patient and encourage the caregivers to do the same to promote optimal health and well-being. AHH patients should do as much as they are capable of doing themselves.

Amy's Helping Hands provides home care services in client homes and also in retirement, nursing homes and hospitals throughout Windsor and Essex County with the highest of quality, customized health care services. We are looking to expand our team with qualified and dedicated professionals.

*We offer:*

• -Competitive wages, including bonuses.
• -Wage Range $60,000-80,000 per year. Commensurate on case management experience
• -Full Comprehensive Benefits
• -RRSP Matching Program
• -EAP Employee Assistance Program
• -Enhanced- Personal Emergency Leave & Vacation Policies
• -Ongoing training opportunities that can help you grow professionally and personally.
• -A supportive, caring work environment
• -The opportunity to work in a team and one-on-one with seniors and truly make a difference in their lives

This position is a salary+ bonusposition with daytime hours 9am-5pm Monday - Friday.

*We look for the following qualifications:*

• You must have a valid driver license
• Good driving record
• Police clearance
• Pass extensive background checks
• Computer skills, proficiency with MS Office Suite, Google Apps, Scheduling Software
• Experience working with seniors- 5+ years in a community nursing, supervisory, case managementor administrative role.
• RPN or RN designation
• BSO and advocacy Experience
• Problem Solving, Conflict resolutions, customer service skills
• Excellent communication skills with the ability to speak, read and write in English
• Bilingualism in any other language is a strong asset but not required

Hiring Intent and Future Needs

We are actively hiring to fill an existing vacancy due to continued growth.

AI Assistance

Amy’s Helping Hands does use AI to help highlight candidates who meet the suggested criteria. This program does not disqualify any candidates who apply.

Amy's Helping Hands - Quality Homecare Solutions Inc. is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided.