North America Logistics Lead | Cross-Border Shipments

Vortex Freight; Mississauga; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health and dental program

Annual bonus plan

Paid vacation and statutory holidays

Employee Referral Program

Job summary

Vortex Freight Systems is seeking a Supply Chain Coordinator to oversee end-to-end shipment coordination across North America from Mississauga. You will mentor team members, handle high-priority shipments, optimize carrier selection, and ensure clear communication with clients, carriers, and international teams.

The role is on-site, with standard hours Monday to Friday, 9:00 AM to 6:00 PM, and requires experience in 3PL environments, cross-border freight, and bilingual capabilities.

Qualifications

• Degree in logistics, transportation, supply chain or related field.
• Experience sourcing carriers and dispatching.
• 2–4 years in transportation or logistics coordination, preferably in a 3PL environment.
• Proficiency with Truckmate TMS and Excel is a plus.
• Strong problem-solving, organizational and analytical skills.
• Strong written and verbal communication abilities.
• Experience managing end-to-end brokerage for cross-border freight US–Mexico.
• Bilingual English/Spanish is advantageous for cross-border coordination.

Responsibilities

• Lead end-to-end shipment coordination across North America.
• Monitor load tendering, dispatch, and delivery for timeliness.
• Verify accuracy of commercial documents (e.g., bonds and invoices).
• Communicate with clients, shippers, and terminals to resolve discrepancies.
• Escalate and manage OSD issues promptly.
• Mentor and support junior coordinators during peak workloads.
• Ensure departmental procedures and escalations are followed.

Skills

Carrier sourcing

Dispatching

Cross-border coordination

Problem-solving

Written and verbal communication

Bilingual English/Spanish

Education

Bachelor’s degree in Logistics, Transportation, Supply Chain, or related field

Tools

Truckmate

Microsoft Excel

Job description

Vortex Freight Systems is seeking a Supply Chain Coordinator to oversee end-to-end shipment coordination across North America from Mississauga. You will mentor team members, handle high-priority shipments, optimize carrier selection, and ensure clear communication with clients, carriers, and international teams.

The role is on-site, with standard hours Monday to Friday, 9:00 AM to 6:00 PM, and requires experience in 3PL environments, cross-border freight, and bilingual capabilities.