Cross-Border Logistics Business Developer

Vortex Freight

Delta

Hybrid

CAD 60,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Sales commission program

Car allowance

Health & dental coverage

Career growth opportunities

Employee referral program

Job summary

Vortex Freight Systems is seeking a Business Development Representative to join our Vancouver-based team in a hybrid role, supporting a mix of consultative sales and account management. You will grow existing accounts while generating new opportunities across Canada, the U.S., and Mexico.

We value logistics expertise, strong relationship-building, and a results-driven mindset, with travel across North America as needed.

Qualifications

5-10 years of related experience.
Ability to understand client needs, propose tailored solutions, and build long-term relationships.
Strong capability to negotiate pricing, service terms, and agreements with customers and carriers.
Excellent verbal and written communication for discovery calls, client meetings, and relationship building.
Experience in logistics, transportation, procurement, or supply chain preferred.
Background in sales, business development, or account management with revenue growth.
Experience with CRM tools (SalesNow or similar) to log calls, emails, meetings, and pipeline activity.
Ability to build a strong sales pipeline through cold calling, networking, and lead generation.

Responsibilities

Independently drive new sales through proactive outreach and relationship building.
Source new leads daily, including cold calling and leveraging Inside Sales and Dormant Account lists.
Complete 5–10 prospecting calls per day when not traveling.
Maintain accurate CRM entries (calls, emails, notes, deals, leads, calendar) with a minimum of 10 entries per day.
Work with the VP of Sales and team members to cross-sell services across Canada, USA, and Mexico.
Schedule and conduct weekly in-person meetings to promote services across North America.
Manage accounts to retain existing business and expand share of wallet.
Monitor and communicate competitor activity, service changes, and industry trends.
Identify, qualify, and develop relationships with prospective clients.
Stay informed on market conditions to create competitive, margin-enhancing offers.
Drive year-over-year profitable revenue through opportunity recognition.
Actively support division growth and help exceed team goals.
Identify opportunities within existing accounts to introduce additional services.
Gather information and make strong, independent business decisions.
Work with team members and leadership on pricing strategies.
Participate in sales meetings and assist senior management with goals, targets, and forecasting.
Serve as the primary link between customers and the Customer Service Department (CSD).
Conduct monthly calls to assess needs and maintain strong relationships.
Complete 10 follow-up calls per week to support account engagement.
Develop a deep understanding of each client’s purchasing, logistics, and planning functions.
Participate in operational meetings to share client feedback and align on service improvements.