Night Auditor & Guest Services Champion

Courtyard by Marriott Toronto Airport; Toronto; On-site; CAD 29,000 - 32,000; Full time

Job summary

InnVest Hotels seeks a Guest Service Representative/Night Auditor to deliver exceptional guest experiences, manage registrations, and balance daily financials. The role requires strong communication, accuracy in cash handling, and the ability to coordinate with housekeeping and other hotel departments to ensure smooth operations.

The ideal candidate is detail-oriented, customer-focused, and available for day, evening, and night shifts.

Qualifications

• Excellent communication and guest-service oriented approach.
• Strong organizational and administrative capabilities.
• Comfort with cash handling and point-of-sale processes.

Responsibilities

• Register guests and assign rooms, handle special requests when possible.
• Post charges and balance guest folios and accounts.
• Coordinate room status with housekeeping and other departments.
• Process guest check-outs and collect payments via cash, debit, or credit.

Skills

English proficiency

Language skills

Organizational skills

Interpersonal skills

Administrative skills

Computer skills

Guest service

Professionalism

Shift flexibility

Education

High school diploma

Tools

Computerized systems

Job description

InnVest Hotels seeks a Guest Service Representative/Night Auditor to deliver exceptional guest experiences, manage registrations, and balance daily financials. The role requires strong communication, accuracy in cash handling, and the ability to coordinate with housekeeping and other hotel departments to ensure smooth operations.

The ideal candidate is detail-oriented, customer-focused, and available for day, evening, and night shifts.