Night Auditor: Guest-Experience Champion with Growth & Perks

Murphy Hospitality Group; Charlottetown; On-site; CAD 38,000 - 46,000; Full time

Benefits offered by this job

Complimentary meal included per shift

Growth and development opportunities

Discounts at local shops and all MHG

Job summary

Murphy Hospitality Group in Charlottetown is seeking a Night Auditor to join our team. You will welcome guests during overnight hours, check in and assign rooms, handle reservations, and respond to guest needs with a focus on exceptional service.

Candidates should bring a positive, outgoing personality, strong communication and interpersonal skills, and the ability to work independently. Night audit experience is an asset and Food Handling Certification is required, with overnight shifts on

Qualifications

• Positive and outgoing personality.
• Strong oral communication skills.
• Night Auditor experience is an asset.
• Food Handling Certification is required.
• Availability to work Friday and Saturday overnight shifts 10pm–7am.

Responsibilities

• Greet arriving guests, check in and assign rooms.
• Take, cancel and modify room reservations.
• Process telephone calls and wake-up calls.
• Provide information on hotel facilities and guest services.
• Assist guests with special needs and requests.
• Process departures, calculate charges and receive payments.
• Deliver exceptional guest service at all times.
• Conduct property walk-throughs and ensure safety.

Skills

Positive personality

Communication

Interpersonal skills

Night auditor experience

Food handling certification

Weekend overnight shifts ability

Job description

Murphy Hospitality Group in Charlottetown is seeking a Night Auditor to join our team. You will welcome guests during overnight hours, check in and assign rooms, handle reservations, and respond to guest needs with a focus on exceptional service.

Candidates should bring a positive, outgoing personality, strong communication and interpersonal skills, and the ability to work independently. Night audit experience is an asset and Food Handling Certification is required, with overnight shifts on