Night Auditor

True-Key-Hotels-; Harrison Hot Springs; On-site; CAD 21,000 - 30,000; Part time

Benefits offered by this job

Employee discounts

Referral bonuses

Flexible hours

Bonuses

Health benefits

Job summary

True Key Hotels & Resorts is seeking a Night Auditor in Harrison Hot Springs to oversee the front desk at night, manage reservations, and ensure smooth guest experiences. You will handle inquiries, perform data entry, and support nightly financial postings while maintaining security and professionalism.

The role requires reliability for Friday and Saturday night shifts, the ability to work independently, and a customer‑driven approach.

Qualifications

• Hospitality or customer service experience is an asset.
• Must be available Friday and Saturday nights.
• Able to work independently and stay composed in varied situations.
• Service-driven individual focused on guest satisfaction.

Responsibilities

• Oversee the night operations of the front desk.
• Take reservations and manage guest arrivals/departures professionally.
• Handle inquiries and resolve issues promptly to ensure guest satisfaction.
• Enter data, maintain records and generate periodic reports and statements.
• Perform routine security checks of the property.
• Be knowledgeable of industry partners to offer service options.
• Record daily transactions and complete posting processes.
• Laundry duties as needed.

Skills

Customer service

Attention to detail

Night shifts

MS Office

Tools

Microsoft Excel

Outlook

Microsoft Word

Job description

What we offer

True Key Hotels & Resorts provides competitive employment packages for its team members, including competitive wages, employee discount programs, referral bonuses, flexible hours, bonuses, health benefits, birthday and anniversary celebrations, on the job training and great opportunities for advancement.

Shifts - part time minimum 2 shifts per week

Summing it up

The Night Auditor is a hospitality pro. They are responsible for various interactions with guests, including preparing charges, keys, receiving payments and managing reservations. Night Auditors are responsive and encourage a welcoming, solutions-focused environment for our guests.

What you'll be doing

• Oversee the night operations of the front desk.
• Take reservations, package bookings, guest arrivals and departures in a professional manner.
• Handle guest inquiries and resolve issues promptly, ensuring a high level of customer satisfaction.
• Enter data, maintain records and launch reports and financial statements.
• Perform routine security checks of the property.
• Be knowledgeable of industry partners to offer a variety of service options to our guests.
• Record day to day financial transactions and complete posting process.
• Laundry duties as needed.

Who you are

• Previous hospitality or customer service experience is an asset.
• Must be available Friday and Saturday nights.
• Able to work alone
• Enthusiastic and energetic individual who is comfortable in a variety of situations.
• A service driven individualdedicated to providing all guests and owners with outstanding and consistent service.
• Proficient in Microsoft Excel, Outlook and Word an asset.

Who we are

Our mission at True Key Hotels & Resorts is to exceed expectations. We achieve this by staying true to our core values of trust, reliability, unity, and evolution. We maintain the highest ethical standards and treat all colleagues with fairness and dignity. We continuously strive to improve our services, products, and processes to meet the evolving needs and expectations of our employees, guests and owners.

This position is only open to Canadian Citizens, Residents or those possessing a valid Work Visa.