Night Auditor

Go2hr; Tofino; On-site; CAD 28,000 - 36,000; Full time

Job summary

The Wickaninnish Inn in Tofino, BC, is seeking a Night Auditor to join our Front Office Team. As the sole worker during the overnight shift, you will maintain Relais & Châteaux, Forbes Standards, and ensure accurate nightly postings while delivering guest service excellence.

You will balance daily transactions, balance POS, manage reservations overnight, handle cash, and follow emergency procedures. The role requires strong math, superb communication, and a professional appearance.

Qualifications

• Willingness to learn in a team environment while striving to exceed standards.
• Superior communication skills.
• Aptitude for mathematical accuracy.
• Strong organization and attention to detail.
• Problem solving skills.
• A professionally groomed appearance.
• A positive and pro-active attitude.
• A desire to contribute exciting ideas for front office improvements.
• A calm and capable demeanor.
• A valid BC Class 5 Driver’s License with minimum 2 years driving experience.

Responsibilities

• Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
• Be responsible for all daily balancing, postings, and nightly controls pertaining to the operations of the departments at the Wickaninnish Inn.
• Perform POS balancing and final balancing of departments.
• Manage room and restaurant reservations during night hours.
• Provide guest services and attend to guest needs as required.
• Carry out all other duties of a Guest Services Representative during the night shift.
• Handle cash preparations for the employees of the Inn.
• Enact and carry out emergency procedures.

Skills

Communication skills

Mathematical accuracy

Organization

Problem solving

Professional grooming

Positive attitude

Calm demeanor

Willingness to learn

Idea contribution

BC Class 5 license

Job description

• Open to International applicants with valid Canadian Work permits: Yes

Join our Front Office Team as a Night Auditor where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure's World's Best Hotels.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

The Night Auditor is the sole worker during the evening hours and is expected to maintain the standards of the Wickaninnish Inn and therefore must possess exemplary telephone skills, math skills and must thrive on providing guest service excellence.

Hours of work will be between 11:15pm and 7:15am.

As a Night Auditor, you will:

• Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
• Be responsible for all daily balancing, postings, and nightly controls pertaining to the operations of the departments at the Wickaninnish Inn.
• Perform POS (Point of Sale) balancing and final balancing of departments.
• Manage room and restaurant reservations during night hours.
• Provide guest services and attend to guest needs as required.
• Carry out all other duties of a Guest Services Representative during the night shift.
• Handle cash preparations for the employees of the Inn.
• Enact and carry out emergency procedures.

Responsibilities & Qualifications

The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.

• The willingness to learn in a team environment while striving to exceed Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
• Superior communication skills.
• An aptitude for mathematical accuracy.
• Strong organization and attention to detail.
• Problem solving skills.
• A professionally groomed appearance.
• A positive and pro-active attitude.
• A desire to contribute exciting and innovative ideas towards the ongoing improvement of the Front Office Department and the Wickaninnish Inn as a whole.
• A calm and capable demeanour.
• A valid BC Class 5 Driver’s License. Applicants must be eligible for a BC Class 5 driver’s license and have a minimum of two years of clean driving experience in their home country.
• The ability to make a commitment to the position for a mutually understood and agreed upon period of time.

23.00 per hour