Night Audit Specialist - Front Desk & Night Operations

Sandman Hotel Group; London; On-site; CAD 19,000 - 28,000; Part time

Benefits offered by this job

Team discounts

Career development & internal mobility

Employee assistance program

RRSP matching

Extended health, dental, vision & life

Complimentary hotel stays

Tuition credits

Staff events & recognition

Restaurant discounts

Family & friends discounts

Job summary

Sandman Hotel Group in Canada is seeking a Night Auditor for the overnight front desk role. The position balances accounts, prepares hotel reports, and supports nightly operations.

The ideal candidate will have hospitality and accounting knowledge, strong customer service skills, and the ability to work through the night shift. This part-time role offers competitive compensation and growth opportunities within Northland Properties’ network.

Qualifications

• Fluent in English and French preferred.
• High School Diploma or equivalent.
• Two-year apprenticeship or college program in front desk operations or hotel management preferred.
• Experience in customer service and people management.
• Strong knowledge of hospitality industry principles and accounting practices.
• Ability to analyze client needs and offer appropriate options and solutions.
• Exceptional conflict resolution, negotiation and objection handling skills.
• Able to respond quickly in a dynamic environment.
• Able to build and maintain relationships with corporate departments and customers.
• Knowledge of cost analysis, budgeting techniques.
• Effective verbal and written communication.

Responsibilities

• Maintain inventory of vacancies, reservations and room assignments.
• Register arriving guests and assign rooms.
• Answer inquiries about hotel services and registrations; provide community information and respond to complaints.
• Compile and check daily record sheets, guest accounts, receipts and vouchers.
• Present statements of charges and receive payment.
• Hotel security.
• Post daily room and outstanding charges.
• Take over from evening cashier; balance float and takings.
• Accept revenue and floats from restaurant cashiers; secure storage.
• Accept and lock away keys from various departments.
• Prepare credit card/charge summaries and post to accounts.
• Maintain high standard of personal hygiene and appearance.

Skills

English & French

Customer service

People management

Hospitality knowledge

Accounting basics

Conflict resolution

Communication skills

Time management

Cash handling

Education

High School Diploma or equivalent

Two-year apprenticeship or college program in front desk operations or hotel management

Tools

Point of Sale systems

Accounting software

Guest registration systems

Job description

Sandman Hotel Group in Canada is seeking a Night Auditor for the overnight front desk role. The position balances accounts, prepares hotel reports, and supports nightly operations.

The ideal candidate will have hospitality and accounting knowledge, strong customer service skills, and the ability to work through the night shift. This part-time role offers competitive compensation and growth opportunities within Northland Properties’ network.