Night Auditor

Sandman Hotel Group

London

Sur place

CAD 19 000 - 28 000

Temps partiel

Il y a 5 jours

Soyez parmi les premiers à postuler

Une candidature complète en une minute

Un CV et une lettre de motivation personnalisés, prêts à envoyer.

Passez les filtres ATS

Avantages offerts par ce poste

Team discounts

Career development & internal mobility

Employee assistance program

RRSP matching

Extended health, dental, vision & life

Complimentary hotel stays

Tuition credits

Staff events & recognition

Restaurant discounts

Family & friends discounts

Résumé du poste

Sandman Hotel Group in Canada is seeking a Night Auditor for the overnight front desk role. The position balances accounts, prepares hotel reports, and supports nightly operations.

The ideal candidate will have hospitality and accounting knowledge, strong customer service skills, and the ability to work through the night shift. This part-time role offers competitive compensation and growth opportunities within Northland Properties’ network.

Qualifications

Fluent in English and French preferred.
High School Diploma or equivalent.
Two-year apprenticeship or college program in front desk operations or hotel management preferred.
Experience in customer service and people management.
Strong knowledge of hospitality industry principles and accounting practices.
Ability to analyze client needs and offer appropriate options and solutions.
Exceptional conflict resolution, negotiation and objection handling skills.
Able to respond quickly in a dynamic environment.
Able to build and maintain relationships with corporate departments and customers.
Knowledge of cost analysis, budgeting techniques.
Effective verbal and written communication.

Responsabilités

Maintain inventory of vacancies, reservations and room assignments.
Register arriving guests and assign rooms.
Answer inquiries about hotel services and registrations; provide community information and respond to complaints.
Compile and check daily record sheets, guest accounts, receipts and vouchers.
Present statements of charges and receive payment.
Hotel security.
Post daily room and outstanding charges.
Take over from evening cashier; balance float and takings.
Accept revenue and floats from restaurant cashiers; secure storage.
Accept and lock away keys from various departments.
Prepare credit card/charge summaries and post to accounts.
Maintain high standard of personal hygiene and appearance.

Connaissances

English & French

Customer service

People management

Hospitality knowledge

Accounting basics

Conflict resolution

Communication skills

Time management

Cash handling

Formation

High School Diploma or equivalent

Two-year apprenticeship or college program in front desk operations or hotel management

Outils

Point of Sale systems

Accounting software

Guest registration systems

Description du poste

EMPLOYMENT TYPE: Part Time

VACANCY STATUS: We are actively hiring for this position.

Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports. They are required to work through the night shift on the front desk.

JOB REQUIREMENTS:

Fluent in English and French (preferred)
High School Diploma, G.E.D. or equivalent
Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred
Experience in all aspects of customer service and people management
Strong working knowledge of hospitality industry principles, methods, practices, and techniques
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to respond quickly in a dynamic and changing environment
Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
Knowledge of cost analysis, fiscal management, and budgeting techniques
Able to effectively communicate both verbally and in writing

DUTIES:

Maintain an inventory of vacancies, reservations and room assignments
Register arriving guests and assign rooms
Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
Present statements of charges to departing guests and receive payment.
Hotel security
Post all daily room and outstanding charges.
Take over from the evening cashier, checking and accepting float and takings.
Accept revenue and floats from restaurant cashiers, ensuring that these are securely locked away.
Accept and lock away keys from various departments.
Prepare Credit Card/Charge Card summaries and post to DAB's account.
Maintain a high standard of personal hygiene and appearance.

APPLICABLE SKILLS:

Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS