Night Audit & Front Desk Specialist (Overnight)

St. Eugene Resort

Cranbrook

Sur place

CAD 28 000 - 30 000

Temps partiel

Il y a 9 jours

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Résumé du poste

St. Eugene Resort is seeking a Night Audit - Front Desk Agent in Cranbrook, BC. This role combines overnight financial reconciliation with daytime guest service, ensuring accurate records and seamless guest experiences from check-in to check-out.

Responsibilities include nightly audits, detailed reporting, and coordinating with hotel departments to support operations. Flexibility for overnight and weekend shifts is required in a unionized setting.

Qualifications

  • High school diploma or equivalent.
  • Experience in front desk operations or night audit preferred.
  • Basic understanding of accounting and financial reconciliation.

Responsabilités

  • Perform nightly audit procedures including balancing and reconciling daily transactions.
  • Prepare and submit audit reports highlighting discrepancies and actions.
  • Manage front desk operations during day shift including check-in/out and reservations.
  • Coordinate with housekeeping/maintenance to ensure guest satisfaction.
  • Maintain compliance with hotel policies and union guidelines.

Connaissances

PMS proficiency
Microsoft Office
Strong communication
Attention to detail
Overnight work experience

Formation

High school diploma or equivalent

Outils

PMS
Microsoft Office

Description du poste

St. Eugene Resort is seeking a Night Audit - Front Desk Agent in Cranbrook, BC. This role combines overnight financial reconciliation with daytime guest service, ensuring accurate records and seamless guest experiences from check-in to check-out.

Responsibilities include nightly audits, detailed reporting, and coordinating with hotel departments to support operations. Flexibility for overnight and weekend shifts is required in a unionized setting.

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