Newcomer Settlement Navigator

The-Multicultural-Association-of-the-Greater-Moncton-Area-...; City of Moncton; On-site; CAD 41,000 - 50,000; Full time

Job summary

The Multicultural Association of the Greater Moncton Area (MAGMA) in Moncton, NB, Canada, is seeking a Settlement Counsellor (CMS) to provide direct case management and settlement support to newcomers. You will conduct assessments, develop settlement plans, and coordinate referrals with partners to promote successful integration.

Key responsibilities include client assessments, planning, ongoing support for education, health, housing, and language services, and advocacy to access community

Qualifications

• Diploma or post-secondary education in Social Work, Counselling, Human Services, Community Development, or a related field.
• Knowledge of newcomer settlement services, community resources, and support systems.
• Experience working with diverse populations.

Responsibilities

• Conduct eligibility assessments using standardized NAARS to map client level of need, strengths, and barriers to success.
• Develop individualized settlement plans in collaboration with clients.
• Review and update settlement plans as client needs and circumstances evolve.
• Assist clients in setting and achieving short- and long-term settlement goals.
• Provide ongoing case management support to individuals and families with complex settlement needs.
• Support clients in navigating education, healthcare, employment, language training, housing, and community services.
• Provide orientation, information, and referrals to appropriate programs and resources.
• Support clients in developing skills and knowledge that promote independence and successful integration.
• Accompany high-needs clients to medical and non-medical appointments as required.
• Connect clients with appropriate internal and external services and programs.
• Maintain knowledge of community resources and available supports.
• Advocate for clients when appropriate to support access to services and resources.
• Collaborate with service providers to support client outcomes.
• Maintain accurate client records, case notes, assessments, referrals, and service plans.
• Ensure documentation is completed in accordance with organizational, funder, and legislative requirements.
• Participate in program reporting and data collection activities, including iCARE documentation.
• Work collaboratively with colleagues and community partners to support coordinated service delivery.
• Participate in team meetings, training, and professional development activities.
• Contribute to continuous improvement initiatives and program development efforts.

Skills

Interpersonal skills

Time management

Confidentiality

Problem-solving

Cultural competency

Microsoft Office

Client-centered service

Driver's licence

Education

Diploma or post-secondary education in Social Work, Counselling, Human Services, Community Development, or a related field

Tools

Database management systems

Job description

The Multicultural Association of the Greater Moncton Area (MAGMA) in Moncton, NB, Canada, is seeking a Settlement Counsellor (CMS) to provide direct case management and settlement support to newcomers. You will conduct assessments, develop settlement plans, and coordinate referrals with partners to promote successful integration.

Key responsibilities include client assessments, planning, ongoing support for education, health, housing, and language services, and advocacy to access community