Client Settlement & Community Resource Navigator

Sobkow Technologies Inc.; Brandon; Hybrid; CAD 34,000 - 46,000; Full time

Job summary

Sobkow Technologies Inc. is hiring a Settlement Facilitator to deliver quality settlement and orientation services to clients.

Reporting to the Settlement & Integration Manager, you will connect individuals and families with community resources and programs. You will manage a diverse caseload, facilitate information sessions, develop partnerships with service providers, and maintain accurate records for reporting.

Qualifications

• Ability to manage client caseloads and maintain confidentiality.
• Knowledge of community resources and services.
• Ability to work with various levels of government.
• Self-starter who can work independently and in a team.
• Creative thinking and strong interpersonal skills.
• Proficiency in Microsoft Office and database management.
• Strong English communication skills.
• Possess a Manitoba driver’s licence and reliable transportation.
• First Aid Certification.
• Provide clear background checks and driver Abstract where required.
• Ability to collaborate with management, staff and community partners.

Responsibilities

• Provide settlement assistance to individuals and families through orientation, referrals and connections to community resources.
• Facilitate information sessions for individuals and groups.
• Maintain up-to-date knowledge of programs and services to support clients and referrals.
• Develop partnerships with service providers to link clients to community services.
• Manage a caseload of clients with diverse needs.
• Stay informed on resources, trends and gaps in the community.
• Assign work considering case complexity and workload.
• Empower clients toward self-sufficiency while maintaining professional boundaries.
• Maintain accurate service records and provide reports to management.
• Foster a collaborative atmosphere within teams to achieve goals and quality service.
• Engage in professional development to remain current in the field.
• Provide operational support as required.

Skills

Caseload management

Confidentiality

Community resources

Government relations

Independent worker

Interpersonal skills

Microsoft Office

English proficiency

Driver's licence

Background checks

Team collaboration

Tools

Microsoft Office

Database management

Job description

Sobkow Technologies Inc. is hiring a Settlement Facilitator to deliver quality settlement and orientation services to clients.

Reporting to the Settlement & Integration Manager, you will connect individuals and families with community resources and programs. You will manage a diverse caseload, facilitate information sessions, develop partnerships with service providers, and maintain accurate records for reporting.