Settlement Worker

Association for New Canadians NL; Corner Brook; On-site; CAD 42,000 - 56,000; Full time

Job summary

Association for New Canadians is a non-profit organization delivering trauma-informed, client-centered settlement and integration services for newcomers. The Settlement Worker (Housing) in Corner Brook, NL, supports clients with housing search, applications, and related services.

Role involves workshops, crisis intervention, and collaboration with ANC divisions; may require travel and a valid NL driver's license. Some flexibility and commitment to equity are emphasized.

Qualifications

• Relevant Human Services degree or equivalency through work experience.
• Crisis intervention and conflict resolution skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Strong interpersonal and communication skills (written and oral).
• Experience in case management and working with vulnerable populations.
• Knowledge of refugee and immigrant issues; second language is an asset.
• Proficiency with Microsoft Office.

Responsibilities

• Assist clients to find and maintain housing and complete housing applications.
• Provide information workshops, supportive counselling and crisis intervention related to housing.
• Support regional coordinators with housing and applications.
• Deliver educational workshops on housing benefits and services.
• Educate clients on housing options, landlord/tenant rights.
• Conduct outreach with landlords and participate in community networks.
• Maintain landlords list and housing units across regions.
• Maintain program files and prepare reports.
• Build relationships with staff and partners; seek funding opportunities.

Skills

Crisis intervention

Conflict resolution

Prioritization

Stakeholder engagement

Interpersonal skills

Communication (oral and written)

Case management

Knowledge of refugee/immigrant issues

Multitasking

Second language (asset)

Education

Relevant Human Services degree

Equivalency via work experience

Tools

Microsoft Office

Job description

Association for New Canadians is a non-profit, community-based organization dedicated to the provision of settlement and integration services for immigrants and refugees.

Job Title: Settleme n t Worker (Housing)

Location: Corner Brook, NL

Position Type: 1 Temporary - full time position

Closing date: Until filled

Reporting to the Manager of Satellite Offices, the Settlement Worker (Housing) is responsible for delivering trauma-informed, client-centered services to support newcomers settling in Canada as well as working collaboratively with the various ANC divisions.

Roles and Responsibilities:

• Assist Satellite Office clients to find, stabilize and maintain city, provincial, and private landlord housing and to complete housing applications
• Provide individual and group information workshops, supportive counselling and crisis intervention/mediation related to housing and federal and provincial applications
• Support Satellite Offices Regional Settlement Coordinators with their client’s housing and application needs
• Provide educational workshops to staff related to client housing and federal and provincial financial benefits, programs, and services
• Educate clients on housing options and housing related issues including landlord/tenant rights
• Conduct outreach, recruitment, and liaison activities with landlords, and participate in relevant committees and community networks
• Compile and maintain a list of landlords and available housing units for all satellite office regions
• Maintains program files, statistical information and evaluation data; prepares narrative and statistical service reports as needed
• Build and maintain positive working relationships with Settlement staff, other ANC divisions, clients, and federal, provincial, and community partners
• Actively seek funding opportunities and partnerships with government agencies, community organizations, and private sector stakeholders to expand housing support resources for newcomers and enhance the sustainability of housing services across satellite office regions
• Other duties as required

Qualifications and Experience:

• Relevant Human Services degree or equivalency through work experience
• Skilled in crisis intervention and conflict resolution
• Ability to prioritize and multitask
• Ability to effectively engage with a variety of stakeholders, both internal and external
• Strong interpersonal, presentation, and communication (both written and oral) skills
• Previous case management experience supporting a vulnerable population
• Knowledge of specific issues facing refugees and immigrants
• Ability to multi-task and work in a fast-paced environment
• Working knowledge of Microsoft Office
• Experience developing goals, timelines, and delivery methods to achieve set objectives
• Ability to meet deadlines in report writing and compliance requirements
• Ability to speak a second language is an asset

Conditions of Employment:

• Legal authorization to work in Canada
• Flexible to work outside of core hours (Monday-Friday, 9:00am - 5:00pm)
• Valid class 5 NL driver’s license and daily access to a reliable vehicle
• Some travel may be required
• Position is subject to a satisfactory Criminal Record Screening and Vulnerable Sector Check from the Royal Newfoundland Constabulary

Association for New Canadians is committed to the advancement of Equity, Diversity and Inclusion. We believe that diversity in our team is a key pillar in the work we do and invite all candidates to discuss their specific skill sets and experience. We will work with qualified applicants to provide reasonable accommodation upon request to facilitate this recruitment process.

Visit us on-line at: www.ancnl.ca.