New Home Sales Specialist

Crystal Creek Homes; Calgary; On-site; CAD 45,000 - 65,000; Full time

Job summary

Crystal Creek Homes in Calgary, AB is seeking a New Home Sales Specialist to guide prospective buyers through show-home visits, assess needs, and present suitable models, lots, and personalization options. You will conduct sales presentations and manage follow-up communications with clients throughout the process.

You will support buyers through contract signing, design selections, and key milestones up to possession, coordinating with construction and design teams and maintaining CRM records to

Qualifications

• Experience in new home sales with targets.
• Ability to explain options and contracts clearly.
• Knowledge of homebuilding process is an asset.

Responsibilities

• Welcome visitors, qualify needs, present models and options.
• Conduct sales presentations and follow-up communications.
• Assist buyers through contract signing, design selections, and milestones.
• Maintain show home and update CRM with leads and status.

Skills

New Home Sales

Customer Service

CRM proficiency

Communication skills

Time management

Education

Post-secondary education in business/marketing or related

Tools

CRM systems

Office software

Job description

Company Description Crystal Creek Homes is a Calgary-based homebuilder dedicated to creating thoughtfully designed homes that reflect each buyer’s vision, lifestyle, and expectations for quality. Since 2004, the company has built more than 150 homes annually across Alberta, supported by an award-winning team of over 50 professionals. Crystal Creek Homes has earned recognition from the Canadian Home Builders’ Association at local, provincial, and national levels, as well as awards for exceptional customer satisfaction. The company offers a transparent, personalized, and streamlined homebuilding experience, from first homes to fully customized forever homes. Guided by the brand promise “Your Pathway Home,” the team focuses on delivering a seamless, rewarding journey for every homeowner.

Role Description The New Home Sales Specialist is a full-time, on-site role based in Calgary, AB. This position is responsible for guiding prospective buyers through the new home sales process, including greeting visitors in show homes, understanding their needs, and presenting suitable home models, lots, and personalization options. The specialist will conduct sales presentations, manage follow-up communications, and support buyers through contract signing, design selections, and key milestones up to possession. Daily activities include maintaining an organized sales office, updating CRM records, coordinating with construction and design teams, and staying informed about product offerings, community developments, and market trends. The role also involves delivering professional customer service, representing the Crystal Creek Homes brand, and supporting sales targets through proactive outreach and relationship building.

Qualifications

• Demonstrated experience in New Home Sales and general Sales, with a strong track record of meeting or exceeding targets.
• Strong Customer Service skills, with the ability to build trust, manage expectations, and support buyers through complex decisions.
• Knowledge of the homebuilding process and residential construction (Homebuilding experience in a builder or real estate environment is an asset).
• Valid Real Estate License in Alberta or eligibility to obtain one within a defined timeframe.
• Excellent communication, presentation, and interpersonal skills, including the ability to explain options and contracts in clear, accessible language.
• Proficiency with CRM systems and basic office software (e.g., email, spreadsheets, document tools) for managing leads and contracts.
• Ability to work on-site during show home hours, including evenings and weekends as required, with strong time management and organizational skills.
• Previous experience in residential real estate, new home sales, or related fields is preferred; post‑secondary education in business, marketing, or a related discipline is an asset.