New Home Sales Concierge

Mattamy Homes; Canada; On-site; CAD 28,000 - 30,000; Full time

Job summary

Mattamy Homes is seeking a New Home Sales Administrator to be the first point of contact for prospective buyers at the Mattamy Store or model homes. You will support the sales team with administrative and coordination tasks in a fast-paced new home environment.

The role requires a high school diploma, in-person availability including weekends, and strong communication and organizational skills. Compensation includes an hourly wage of $20.00–$22.00 with eligibility for an annual bonus program.

Qualifications

• High school diploma required.
• Experience in customer service or sales administration in a fast-paced, customer-facing environment.
• Strong communication and organizational skills.
• Proficient with Microsoft Office; ability to learn and navigate CRM and database systems.
• Must be available to work in-person, including weekends (Saturday/Sunday).

Responsibilities

• Greet and welcome visitors to the Mattamy Store and model homes in a professional manner.
• Engage with prospective homebuyers and direct them to New Home Advisors as appropriate.
• Maintain a clean, organized sales space and model home.
• Provide a welcoming experience and handle refreshments.
• Manage daily sign-in procedures and track visitor traffic.
• Assist New Home Advisors with administrative tasks and data entry.
• Support distribution of sales materials and marketing collateral.
• Answer calls and emails promptly and professionally.
• Schedule appointments and coordinate client meetings and tours.
• Support community events, launches, and promotions as needed.
• Act as back-up for other store functions when required.
• Follow company policies and health and safety procedures.

Skills

Customer service

Sales administration

Data entry

Communication

Education

High school diploma

Post-secondary in business/real estate

Tools

CRM software

Microsoft Office

Database systems

Job description

Mattamy Homes is seeking a New Home Sales Administrator to be the first point of contact for prospective buyers at the Mattamy Store or model homes. You will support the sales team with administrative and coordination tasks in a fast-paced new home environment.

The role requires a high school diploma, in-person availability including weekends, and strong communication and organizational skills. Compensation includes an hourly wage of $20.00–$22.00 with eligibility for an annual bonus program.