New Home Sales Associate

WestCreek Homes; Calgary; On-site; CAD 42,000 - 56,000; Full time

Job summary

WestCreek Homes is seeking a Sales Associate in Calgary to support the Area Sales Manager and learn the full homebuying process from engagement to purchase. You will provide information on communities, manage sales administration, and enhance the customer experience within the show home environment.

The role focuses on learning the full sales cycle, building client relationships, and delivering an exceptional customer experience while supporting sales performance in a fast-paced show home

Qualifications

• Experience in sales or customer-facing roles preferred.
• Strong interpersonal and communication skills.
• Professional presentation and polished demeanor.
• Willingness to learn and be coached.
• Highly organized with attention to detail.

Responsibilities

• Represent WestCreek Homes professionally within the show home environment.
• Support the Area Sales Manager in daily sales operations.
• Build and maintain relationships to identify lead opportunities and set appointments.
• Assist in discovery conversations to understand client needs.
• Learn to present home models, features, options, and community benefits.
• Support clients through the home-buying process from engagement to purchase.
• Maintain accurate customer records using CRM tools.
• Assist with sales documents, administrative tasks, and customer communication.
• Follow up to nurture leads and support conversions.
• Collaborate with internal teams for a seamless customer experience.
• Maintain show home cleanliness, presentation, and merchandising standards.

Skills

Sales communication

Customer relationship

CRM familiarity

Showroom presence

Team collaboration

Education

Post-secondary education in Business/Marketing

Job description

WestCreek Homes is a Calgary-based homebuilder focused on delivering quality, transparency, and personalized experiences throughout the homebuilding journey. We have been proudly building homes in Calgary for over 10 years, creating communities that reflect the needs of the families who live in them. As a committed partner of WestCreek Developments, we work together to bring thoughtful, well-planned neighbourhoods to life.

We are seeking a motivated and professional Sales Associate to join our high-performing sales team.

Position Summary

As a Sales Associate for WestCreek Homes, the Sales Associate role is designed as support to the Area Sales Manager while developing the skills required to manage the homebuying process from initial engagement through to purchase. You are responsible for providing information to clients regardingour communities and homes, as well as sales administration and facilitating the overall customer experience. Supporting and collaborating with the team throughout the entire customer journey, qualifying leads, conducting discovery meetings, and maintaining strong CRM performance.

This role focuses on learning the full sales cycle, building strong client relationships, and delivering an exceptional customer experience within the show home environment. You will play a key role in sales performance.

Key Responsibilities

• Professionally represent WestCreek Homes within the show home environment
• Support the Area Sales Manager in daily sales operations
• Build and maintain relationships to identify lead opportunities and set appointments.
• Assist in conducting needs-based discovery conversations
• Learn to present home models, features, options, and community benefits
• Support clients through the home-buying process
• Maintain detailed, accurate, and timely customer records using CRM tools
• Support the Senior Sales Associate with sales documents, administrative tasks, and customer communication.
• Assist with follow-up activities to nurture leads and support conversions
• Collaborate with internal teams to ensure a seamless customer experience
• Maintain show home cleanliness, presentation, and merchandising standards

Qualifications & Attributes

• Post-secondary education preferred (Business, Marketing, or related field)
• Previous sales or customer-facing experience is an asset
• Strong interpersonal and communication skills
• Professional presentation and polished demeanour
• Sales-driven mindset with a strong willingness to learn and be coached
• Highly organized, detail-oriented, and accountable
• Self-motivated with a high level of initiative
• Ability to build rapport and develop long-term client relationships

Location

This role is primarily located in South Calgary but may be based at any of our sales locations within Calgary and the surrounding areas.