Show Home Ambassador

Baywest Homes; Calgary; On-site; CAD 35,000 - 52,000; Full time

Job summary

Baywest Homes is seeking a Show Home Ambassador to welcome visitors, showcase homes, and provide information supporting the homebuying journey. You will balance multiple priorities, maintain express professionalism, and guide guests through a welcoming showroom experience.

The role emphasizes strong product knowledge, confident communication, and a friendly, professional presence in a dynamic sales environment.

Qualifications

• Previous Sales/Customer Service experience is recommended.
• Ability to communicate clearly and listen actively.
• Willingness to learn product details and pricing quickly.
• Availability for show home hours, including evenings and weekends.

Responsibilities

• Serve as the first point of contact at the Sales Centre and show homes, answering questions with up-to-date information.
• Develop strong understanding of community, home models, options, products, services, and pricing.
• Build authentic rapport with visitors to create a positive experience and support sales outcomes.
• Achieve 100% guest registration by collecting accurate information.
• Support the Area Sales Manager with daily tasks and maintain presentation standards.
• Ensure security of the sales centre and show homes by properly locking and managing alarms.
• Represent the Baywest Homes brand with professionalism and attention to detail.

Skills

Customer service

Clear communication

Active listening

Quick learner

Job description

Do you enjoy making people feel instantly at home? Baywest Homes is seeking a Show Home Ambassador who brings warmth, professionalism, and a genuine passion for customer service. In this role, you’ll welcome visitors, showcase our homes, and provide helpful information that supports a positive and memorable first impression—playing a key role in the early stages of the homebuying journey.

The Baywest Difference…

Just as we help our customers design a home that tells their story, at Baywest Homes we want to help tell yours. Our people are our greatest strength — a collaborative, curious, and passionate team supported by strong values, meaningful development, competitive rewards, and a healthy work–life balance. Here, your story matters, and we’re excited to help you write the next chapter.

• Flexible by Design: Flexibility to fit your life, not the other way around.
• Stronger Together: Fun team gatherings and a culture that puts people front and center.
• Shoutouts That Shine: We celebrate wins—big, small, and everything in between.
• Grow Your Career: Professional development that keeps you moving forward in your career.

The Difference Only You Can Make…

You’ll play a key role in creating positive first impressions through confident communication, strong product knowledge, and attentive customer service. Organized and adaptable, you balance multiple priorities while guiding visitors through an informative and welcoming sales centre experience. Your comfort with digital tools, attention to detail, and commitment to professionalism help ensure each guest feels supported, informed, and valued from their first visit onward.

What Your Day May Look Like…

• Serve as a professional and welcoming ambassador as the first point of contact at the Sales Centre and show homes, confidently answering questions and providing accurate, up‑to‑date information about communities and product offerings.
• Develop a deep understanding of the assigned community, including home models, floorplans, available options, products, services, and pricing.
• Build strong, authentic rapport with visitors to support a positive experience and facilitate successful sales outcomes.
• Proactively achieve 100% guest registration by engaging visitors and ensuring complete and accurate information capture.
• Support the Area Sales Manager through daily operational tasks, demonstrating the ability to work independently while maintaining the sales centre and show homes to the highest presentation standards.
• Ensure the security of the sales centre, show homes, and spec homes by properly locking, securing, and managing the alarm system when working independently.
• Consistently demonstrate professionalism, attention to detail, and exceptional customer service while representing the brand with pride.

What You’ll Bring…

• Previous Sales/Customer Service experience is considered an asset.
• Ideal candidate has a demonstrated customer service mindset, can communicate clearly, inquire, and actively listen.
• Ability to learn and maintain new information quickly and effective.
• Must be able to work required Show home hours. Including evenings, and weekends when required.

About Us…

Since our beginning in 1985, Baywest Homes has been known for innovative, client-focused design, solid construction processes, superior product knowledge and outstanding relationships with our homeowners, partners, trades and colleagues.

We believe it’s not only what we build, but how we build, that makes the difference. From award‑winning designs to a more collaborative process with our homeowners, we have a “crafted and curated” philosophy that ensures the perfect fit.

The result? A new home building and purchase experience unlike any other in the Calgary market, and a home our clients love, and live in, longer.

To learn more about our Company, please visit www.baywesthomes.com and www.section23.com. We are an equal opportunity employer. This means that we will extend equal opportunity to all individuals without regard for race, religious beliefs, ancestry, place of origin, gender, age, physical or mental disability, marital status, family status, source of income, and sexual orientation. This policy affirms commitment to the principles of fair employment and the elimination of all vestiges of discriminatory practices that might exist.