Network Support Analyst - Onsite

Compugen Inc; Regina; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Network Support Analyst to enhance their LAN/WAN infrastructure. This role involves managing and supporting network operations, ensuring compliance, and collaborating with third-party vendors for network changes. The ideal candidate will have strong expertise in CISCO hardware and Azure networking solutions. Join a human-centered culture that values curiosity and collaboration, where your contributions will drive meaningful change in technology and connectivity. This is a fantastic opportunity for those looking to make a significant impact in a dynamic environment.

Qualifications

• Experience in managing and supporting LAN/WAN infrastructure.
• Cisco-related certifications are essential for this role.

Responsibilities

• Maintain and support site LAN/WAN infrastructure.
• Provide technical support for video conferencing and VOIP.

Skills

CISCO network hardware configuration

Azure firewall experience

Network design support

Technical support for video conferencing

Support for VOIP network telephony

Wireless network support

Education

Cisco-related certifications (CCNA, CCNP, CCSP)

Cisco/Tandberg-related certifications (TCAP, TCEP)

Tools

Cisco Firewalls

SolarWinds

CA Tool Suite

Cisco Prime Infrastructure

NetFlow Analyzer

Job description

About Compugen

Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations deliver experience by design. This is what it means to be human-centered and technology-enabled.

Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our Culture

We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview

Compugen is seeking a Network Support Analyst for a 9-month contract. The Network Support Analyst provides for the day-to-day administration, management, and support of the site/plant LAN/WAN infrastructure.

Key Responsibilities

1. Operate, maintain, support the site/plant LAN/WAN infrastructure and associated LAN service objects and access points for local network-connected end-user devices such as desktops, printers, multifunction printers, plotters, scanners, wireless nodes, and mobile devices, according to defined service levels.
2. Support network design and architectural design.
3. Provide technical support for video conferencing.
4. Support VOIP network telephony.
5. Support wireless networks.
6. Provision, operate, and support LAN/WAN services in an integrated managed fashion.
7. Support various network disciplines including Cisco Firewalls, SolarWinds, CA Tool Suite, Cisco Prime Infrastructure, NetFlow Analyzer, and others listed in detail.
8. Implement software patches, upgrades, or refreshes to hardware or software.
9. Plan network changes with third-party vendors.
10. Coordinate response and restoration to site LAN/WAN service requests and resolve performance issues.
11. Monitor and log key system metrics related to network performance and security.
12. Manage LAN/WAN asset installation, moves, adds, and changes.
13. Ensure network security compliance and respond to service requests for performance issues.
14. Plan and execute disaster recovery tests and activities with third-party vendors.

Skills & Qualifications

• Experience with CISCO network hardware configuration and administration.
• Azure firewall, load balancer, and other networking infrastructure experience.

Education & Certifications

• Cisco-related certifications (CCNA, CCNP, CCSP).
• Cisco/Tandberg-related certifications (TCAP, TCEP).
• Demonstrated record of continuous improvement.
• Experience with Azure firewall, load balancer, and other networking infrastructure.

Equity Statement

At Compugen, we're committed to diversity, equity, and inclusion, actively recruiting from all groups. We provide accommodations upon request during the recruitment process. Everyone deserves a seat at the table, and our People & Culture team will work with you to meet your needs.