Network Support Analyst

Charter; Regina; On-site; CAD 60,000 - 100,000; Full time

Job summary

An award-winning IT solutions provider is seeking experienced Network Support Analysts to enhance their team. This role involves installing, configuring, and supporting Cisco network devices in a dynamic environment. Ideal candidates will have a strong background in network protocols and security, with the ability to collaborate with vendors and troubleshoot issues effectively. Join a forward-thinking company that empowers clients through innovative IT solutions and managed services. If you have a passion for technology and a commitment to excellence, this opportunity is perfect for you.

Qualifications

• 5+ years of experience in network support with Cisco technologies.
• Experience with Azure Firewall and Load Balancer is a strong asset.
• Strong communication skills in English are required.

Responsibilities

• Install, configure, and support Cisco routers, switches, and firewalls.
• Monitor network performance and troubleshoot connectivity issues.
• Implement network security practices and manage access security.

Skills

Cisco routers

Cisco switches

Firewalls

Wireless networking

Azure Firewall

Network protocols (SNMP, RMON, ICMP, DNS, IDS/IPS)

SolarWinds

NetFlow Analyzer

VOIP support

Network security practices

Education

CCNA certification

CCNP certification

Tools

SolarWinds

NetFlow Analyzer

Job description

Position Title: Network Support Analyst

Location: Regina, SK

Overview:

Charter is currently seeking two (2) experienced Network Support Analysts to join our team starting June 2025. The ideal candidate will have 5+ years of experience installing, configuring, and supporting Cisco routers, switches, firewalls, and wireless in a site/plant LAN/WAN infrastructure. Previous experience supporting Azure Firewall and Load Balancer is a strong asset. Experience configuring network protocols, managing network security, and collaborating with 3rd party vendors on network activities would be a great asset. Location: Regina, SK (Onsite). Term: Ten (10) Months. Strong possibility of extension.

Qualifications and Experience:

• 5+ years of experience installing, configuring, and supporting Cisco routers, switches, firewalls, and wireless in a site/plant LAN/WAN infrastructure.
• Experience supporting Azure Firewall and Load Balancer is a strong asset.
• Experience monitoring network utilizing tools, i.e., SolarWinds, NetFlow Analyzer.
• Experience supporting Cisco/Tandberg video conferencing equipment.
• Expereince providing VOIP network telephony support.
• Experience configuring networking protocols, i.e., SNMP, RMON, ICMP, DNS, IDS/IPS.
• Expereince implementing the network security and access security practices, including firewall rules and intrusion detection to the site LAN/WAN service.
• Experience troubleshooting network issues and resolving connectivity problems.
• Experience planning and executing Network DR tests.
• Active industry certifications, i.e., CCNA, CCNP is an asset.
• Excellent communication (written and verbal) in English is required.
• Must be authorized to work in Canada.

Note: Must be legally eligible to work in Canada. Unfortunately, we are not able to sponsor candidates.

Our Company:

Charter is an award-winning IT solutions and managed services provider founded in 1997 in Victoria, BC, Canada. With offices nationwide, we offer innovative IT solutions, managed services, project delivery, and consulting. Our mission is to align people, processes, and technologies to enhance communication, boost performance, and modernize businesses. Using a business architecture methodology and human-centered design, we drive successful digital transformations, unlock new opportunities, and promote growth. We empower our clients to focus on core operations with our comprehensive support.

Let Charter drive your business outcomes Forward, Together.

Not a quite fit? Please forward your resume to [e-mail] or [e-mail] for future considerations.