Network Operations Coordinator (24/7 Support)

Interac; Toronto; Hybrid; CAD 58,000 - 65,000; Full time

Job summary

A leading financial technology company in Toronto is seeking a Technical Support Coordinator for a 12-month contract. This role involves monitoring network performance, responding to incidents, and collaborating with teams to resolve technical issues. Candidates should hold a degree in Computer Science and possess 2-5 years of relevant experience. The position offers a salary range of $58,000-$65,000 and benefits such as employer-paid coverage and a flexible hybrid work model.

Benefits

Employer-paid benefits coverage

Flexible hybrid work model

Qualifications

• 2-5 years of work experience in Network or Security Operations in a 24x7 environment.
• Good understanding of network environments (TCP/IP, Cisco routers/switches).
• Must have Government of Canada Secret Clearance or be eligible to obtain it.

Responsibilities

• Monitor network performance and system health.
• Respond to network incidents and outages.
• Document incidents and troubleshooting steps.
• Provide support for network infrastructure.

Skills

Network performance monitoring

Incident response

Problem-solving

Team collaboration

Education

Degree/Diploma in Computer Science or equivalent

Tools

ServiceNow

Jira

Splunk

Azure

Job description

A leading financial technology company in Toronto is seeking a Technical Support Coordinator for a 12-month contract. This role involves monitoring network performance, responding to incidents, and collaborating with teams to resolve technical issues. Candidates should hold a degree in Computer Science and possess 2-5 years of relevant experience. The position offers a salary range of $58,000-$65,000 and benefits such as employer-paid coverage and a flexible hybrid work model.