National Retail Accounts Growth Lead

Richelieu; Quebec; Hybrid; CAD 110,000 - 140,000; Full time

Benefits offered by this job

Competitive compensation

Shareholder opportunity

Work-life balance

Career growth

Job summary

Richelieu Hardware is seeking an experienced National Account Sales Manager- Retail to define and execute sales strategies for major retail hardware chains across North America. The role focuses on building high-level relationships, growing market share, and driving profitability through collaboration with marketing, product, and supply chain teams.

The candidate will lead negotiations, develop business plans, and manage trade spend while representing Richelieu at industry events.

Qualifications

• Bachelor's degree in Business, Marketing, Commerce or related field (MBA an asset).
• 10+ years of Sales experience and 5+ in national/key account sales, preferably within hardware, building materials, or home improvement retail.
• Proven track record managing major Canadian retail accounts or buying groups.
• Willingness to travel domestically up to 40%–50% of the time and a valid driver's license.

Responsibilities

• Own and grow relationships with national retail hardware accounts and independent dealer/buying groups.
• Develop and execute account-specific business plans to meet sales, market share, and profitability targets.
• Lead annual negotiations including pricing, trade spend, program fees, rebates, and promotional/flyer participation.
• Collaborate cross-functionally with marketing, product management, supply chain, and finance to align on account strategy.
• Analyze sell-through data, market trends, seasonal demand, and competitor activity to identify growth opportunities.
• Present quarterly business reviews (QBRs) and line reviews to retail buyers and internal leadership.
• Manage trade spend and co-op advertising budgets, ensuring ROI on promotional investments.
• Forecast sales volumes and monitor performance against targets, including seasonal planning cycles.
• Resolve account issues related to supply, pricing, service levels, or product listings.
• Represent the company at industry trade shows, dealer markets, and buying group conventions.
• Stay current on Canadian retail hardware industry trends, regulations, and the competitive landscape.

Skills

Negotiation

Analytical thinking

Relationship building

Communication

Presentation

Sales tools

Education

Bachelor's degree in Business/Marketing/Commerce

Tools

Sales/category management tools

Job description

Richelieu Hardware is seeking an experienced National Account Sales Manager- Retail to define and execute sales strategies for major retail hardware chains across North America. The role focuses on building high-level relationships, growing market share, and driving profitability through collaboration with marketing, product, and supply chain teams.

The candidate will lead negotiations, develop business plans, and manage trade spend while representing Richelieu at industry events.