National Account Manager - E-Commerce & Amazon

The Gorilla Glue Company; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading company renowned for its strong brands seeks a National Account Manager, eCommerce. In this pivotal role, you will manage Amazon relationships, drive strategic vision planning, and oversee financial responsibility, all while supporting a supportive workplace culture that values excellence and engagement.

Benefits

Competitive compensation packages

Comprehensive healthcare benefits

Supportive workplace culture

Qualifications

• Proven experience managing Amazon Seller Central or Vendor Central accounts.
• Strong understanding of eCommerce dynamics and trends.
• Ability to identify opportunities for growth in eCommerce channels.

Responsibilities

• Develop eCommerce Growth Plan and manage Amazon relationships.
• Coordinate with Marketing and provide financial business insights.
• Own Trade Spend Management and Sales Calls.

Skills

eCommerce strategy

Account management

Financial analysis

Data analysis

Communication

Education

Bachelor's degree

Tools

Excel

Amazon Seller Central

AMS

Job description

At The Gorilla Glue Company, we're passionate about building strong brands with our fantastic team of employees. We believe in promoting a culture of excellence that empowers, engages, and connects people.

What's in it for you?

Thanks to our commitment to creating a supportive and engaged workplace culture, Gorilla Glue has been recognized as a top workplace for 14 years. We offer competitive compensation packages, comprehensive healthcare benefits, and other perks and incentives to ensure our employees feel valued and supported.

Joining the Gorilla Glue family means being part of a team passionate about building strong brands and promoting a culture of excellence. As an employee, you'll be able to help create high-quality products and build brands that people love. Join us in an inspiring workplace where you can belong, grow, and make a difference!

What will your day look like?

As our National Account Manager, eCommerce, you will be the owner of the following :

Account Management - Day-to-day, weekly & monthly reporting & customer trends

Strategic Vision Planning - Develop eCommerce Growth Plan - OGSM

Financial Responsibility - Shipments, POS, Forecasting & Promotional Strategy

Account Management

• Own AMZ relationship, specifically at the Amazon Vendor Services program level.
• Build a strong relationship with the Amazon Brand Specialist.
• Provide expertise in PO review, selections, cuts, content, and Amazon core services.
• Manage the Trade Spend Management & Coordination with the e-commerce Manager.
• Collaboration with outside agencies for Sales / Share and search / DSP.

Strategic Vision Planning - Develop an e-commerce Growth Plan

• AMZ Promotional Product and Financial Plan (Coupons, Deals, Tent Pole Events)
• Coordinate with Marketing and eCommerce Digital Marketing
• Collaborate with Finance and Trade Marketing on P&L and Opportunities
• Deep Understanding of POS Insights, Share, Category Insights, and competitive actions.
• Own Sales Calls and Own Forecasting
• Own Trade Spend Management
• Responsible for POS Growth and P&L Accretive Activities
• Annual Budget Planning
• Reporting on PY, Sales Calls, Demand Plan, and Trade Spend.
• One-stop-shop for financial business insights
• Advanced understanding of Excel and big data manipulation. OBI and database proficiency.

What you bring to the table :

eCommerce and Amazon specific :

Proven experience managing Amazon Seller Central or Vendor Central accounts, including deep familiarity with the Amazon ecosystem, policies, and tools (e.g., AMS, A+ Content, VCP, and FBA).

Demonstrable success in developing and executing strategies for growth on Amazon, such as optimizing product listings, managing advertising campaigns, and driving sales performance

Strong understanding of eCommerce dynamics and trends, with experience managing accounts across multiple online platforms or marketplaces

Ability to identify opportunities for growth in eCommerce channels and execute customized strategies for different markets

Commercial Acumen :

• Experience in creating and managing Joint Business Plans (JBPs) with retailers, including ownership of profit and loss (P&L) responsibilities
• Strong financial and analytical skills to forecast sales, manage budgets, and ensure profitability while resolving logistical challenges
• Previous experience in account management or sales roles, preferably within retail, consumer goods, or technology sectors
• Proven ability to build and maintain strong relationships with key stakeholders, including vendor managers, brand specialists, and external partners

Data-Driven Decision Making :

• Proficiency in analyzing sales data to identify trends, assess performance metrics, and develop actionable insights for growth
• Advanced knowledge of tools like Excel or database systems for reporting and analysis is often required

L eadership & Cross-Functional Collaboration :

• Experience leading cross-functional teams to deliver projects such as product launches or promotional campaigns
• Ability to work collaboratively with internal teams (e.g., marketing, supply chain) and external agencies to drive success on Amazon
• International experience managing accounts across multiple regions (e.g., US, UK, EU) may be advantageous for global roles.

Company Values :

Must adhere to The Gorilla Glue Company's Core Values, ensuring everyone works together to exceed expectations.

Have fun, be passionate, and show it!

Act with integrity and respect in all relationships.

Communicate openly and appreciate the effort of others.

Embrace knowledge, growth, and change.

Strive for excellence in what we do every day!

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