National Account Manager

Kruger Products; Mississauga; On-site; CAD 100,000 - 125,000; Full time

Job summary

Kruger Products is seeking a National Account Manager to lead growth strategies for key distributor partners and drive revenue across our North American footprint. You will align resources, manage cross-functional initiatives, and optimize distributor relationships leveraging CRM and Power BI dashboards.

You will own playbooks, measure performance, and coordinate strategic deployments to strengthen Kruger PRO initiatives and deliver exceptional customer value.

Qualifications

• Bachelor’s degree in Business, Marketing, Finance or related discipline; MBA preferred.
• Progressive experience in national accounts, strategic sales, or commercial leadership.
• Experience translating strategy into disciplined execution with measurable results.

Responsibilities

• Lead development and execution of distributor-specific growth strategies.
• Translate enterprise growth strategy into executable plans per distributor metrics.
• Coordinate cross-functional resources for a seamless customer experience.
• Manage portfolio pipelines, pricing, mix, and field sales focus.
• Utilize CRM and dashboards to measure outcomes and guide decisions.

Skills

Strategic thinking

Cross-functional leadership

Stakeholder management

Analytical mindset

Growth orchestration

Education

Bachelor’s degree in Business/Marketing/Finance

MBA or equivalent preferred

Tools

Power BI

CRM systems

Job description

At Kruger Productswe have a shared vision for greatness. We manufacture some of North America’s most popular tissue brands - Cashmere®, Purex®, Scotties®’, SpongeTowels®, Bonterra®, White Cloud®, as well as products for use away from home.

We are leaders in our industry, leaders in our communities, and leaders in sustainability. We proudly have close to 3,000 employees across manufacturing plants in Quebec, British Columbia, Ontario, and Tennessee, as well as our headquarters in Mississauga, ON and Sales offices in North America.

We are investing in our manufacturing facilities with the latest technology. Kruger Products is an industry leader pushing innovation through AI and Operational Excellence. We are committed to a culture of health and safety - for everyone, by everyone, and in everything we do.

What you will do

The National Account Manager (NAM) will lead the development and execution of customized growth strategies for key distributor partners, aligning cross-functional resources to deliver exceptional customer value. In this role, you'll help shape the future of our distributor relationships, expand our market presence, and drive long-term revenue and profitability across the business.

In this role, you can expect to:

• Own the development and execution of individualized, distributor specific customer playbooks for assigned national accounts.
• Translate enterprise growth strategy into executable plans aligned to how each distributor measures success, serves customers, and deploys resources.
• Facilitate internal and external quarterly Playbook reviews.
• Develop a deep understanding of each distributor’s economic engine, decision-making structure, and core capabilities.
• Align Kruger PRO initiatives and functional deployment to distributor realities, ensuring strategy fits the distributor’s operating model.
• Coordinate cross functional Kruger PRO resources to deliver a seamless, integrated customer experience across front and backhouse functions.
• Maintain Playbook execution calendars to manage portfolio pipelines, pricing, mix, and field sales focus.
• Pipeline Creation & Acceleration: Push prioritized opportunities into Field Sales through disciplined CRM execution.
• Leverage Power BI, CRM, and financial dashboards to measure outcomes and guide future resource allocation decisions.

What you will bring

• Bachelor’s degree in Business, Marketing, Finance, or related discipline (MBA or equivalent preferred).
• Progressive experience in national accounts, strategic sales, or commercial leadership within B2B or distribution-based environments.
• Demonstrated success in managing complex, cross functional initiatives with large or multibranch customers.
• Experience translating strategy into disciplined execution and measurable business results.
• Strong strategic thinking with the ability to convert strategy into practical, executable plans.
• Advanced stakeholder management and influencing skills across internal and external organizations.
• High level of financial acumen, including ROI assessment and value-based decision making.
• Proficiency in CRM systems, data analytics tools, and performance dashboards.
• Ability to operate as a growth orchestrator
• Experience dealing with Foodservice Distribution is an asset

At Kruger Products we see greatness in everyone and what they bring to the organization. We monitor the market to ensure our total compensation practices are competitive. The starting range for this role is $100,000 to $125,000 – or higher, depending on your experience. Our pay philosophy is to attract the best talent at the best pay while offering real opportunities for career advancement. Performance and ideas that make us better are recognized.

Our mission is to make everyday life more comfortable. Together we bring this mission to life. Be part of a recognized employer – Greater Toronto Top Employer since 2013, Deloitte’s Best Managed Companies since 2018, and Forbes Best Employers in Canada.

Join Kruger Products and Expect to do Something Great.

We thank all applicants for their interest in Kruger Products; only candidates selected for an interview will be contacted.

Kruger Products is an equal opportunity employer and encourages applications from all qualified individuals. Accommodation will be provided in all parts of the hiring process as required under KP’s Accessibility Policy and Multi-Year Accessibility Plan - 1.04.33. Applicants need to make their needs known in advance.